Lisa Ramage
Summary
Highly motivated professional demonstrates ability to develop and implement successful plans of action to address individual needs. Possesses strong problem-solving skills to reduce barriers. Committed to helping individuals, co-workers, and staff.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Residential Services Supervisor
Choate Mental Health And Developmental Center
01.2022 - Current
- Supervise paraprofessional and technical staff, on an assigned shift, providing personal care, treatment, and development to individuals residing in a designated living or working area, to fulfill a special assignment need
- Receives requests for special assignment needs of mental health technicians for individual appointments, community trips, one-to-one staffing ratios, special physical care of community hospital sitter service, patient Unit Administrator/Crisis search, limited duty, staff training events, etc.
- Coordinated requests with other coverage needs for the work location as determined by administrative staff.
- Conducts unit meetings.
- Serves as a member of an ID Treatment Team, assisting in the formulation and implementation of the Individual Habilitation/Support Plans.
- Ensures that assigned living unit and other areas where individuals are served meet facility, departmental, and regulatory standards.
Vocational Instructor
Choate Mental Health And Developmental Center
10.2014 - 01.2022
- Provided instruction in day training and vocational training programs, developed and improved individual's work skills.
- Assisted Rehabilitation Director and Rehabilitation Counselor in program development, and improved job skills, as well as, job knowledge to individuals.
- Evaluated and documented vocational program progress.
- Conducted Prevailing Wage Surveys and Time Studies for Vocational programs.
- Observed and evaluated individuals' work to determine progress, provide feedback, and make suggestions for improvement.
- Completed requests for supplies and materials to be utilized in vocational and work programs.
Mental Health Technician(II, I, Trainee)
Choate Mental Health And Developmental Center
02.2011 - 10.2014
- Preformed duties as a Program Group Leader to ensure the implementation of procedures and intervention plans, designed by Interdisciplinary Team, were cared out.
- Aided individuals within assigned program groups achieve great mental, physical, and social development.
- Observe individual's behavior and participated in the evaluation/reassessment process through reporting/recording information.
- Ensured principles of protection rights, normalization age appropriateness and least restriction were utilized.
- Ensured compliance to Facility/Division philosophies, programs, and practices.
- Implemented procedures/techniques which ensured service environment was maintained in a comfortable, attractive, safe, and sanitary manner.
Deli/Bakery Clerk
Kroger
02.2009 - 06.2011
- Maintained tidy and organized work area to comply with cleanliness standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Developed strong rapport with customers and created positive impression of business.
Substitute Teacher
SIU-Head Start
05.2010 - 03.2011
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Monitored student behavior and administered discipline as needed.
Accelerated Reading Aide
Carbondale Elementary School District 95
08.2007 - 05.2009
- Promoted and taught reading to eight First Grade classrooms through of the Reading Renaissance Program,
- Assisted students in developing deeper understanding and comprehension of reading concepts by providing one-on-one support.
- Demonstrated specific skills and activities for students to improve understanding.
- Took part in professional development workshops to boost skills.
- Monitored students test scores, tracking their growth in reading comprehension and understanding.
- Developed, generated, and created displays to assist students in tracking their personal progress and abilities to set/achieve goals.
- Assisted in the day to day operations of the school library, and worked with the Shawnee Library System.
After-School Program Director
Carbondale Elementary School District 95
08.2005 - 05.2009
- Developed and implemented changes to program, resulting in a large increase in enrollment.
- Managed behavioral issues and used positive behavior strategies for groups of up to 75 students, grades Kindergarten-Fifth Grade.
- Provides a safe, nurturing, fun environment with age-appropriate activities for school-age children.
- Connected and frequently communicated with students and parents regarding programs, policies and individual needs.
- Completed and kept records related to program and individual students, collected payments, and delivered payments to District Assistant Superintendent.
- Coordinated staff and student activities to promote a safe and productive learning environment.
Substitute Teacher
Carbondale Elementary School District 95
05.2005 - 05.2007
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed and implemented engaging lesson plans to accommodate varied student learning styles.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Adapted teaching methods and instructional materials to meet students' varying needs and interests.
- Developed creative instructional strategies to keep students engaged and motivated.
- Attended professional meetings, educational conferences or teacher training workshops to improve professional competence.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Permanent Substitute for two months in Kindergarten classroom, as well as, Physical Education Class (Kindergarten and First Grade).
SIU-Telefund Caller
Southern Illinois University At Carbondale
03.2004 - 12.2004
- Proposed fundraising opportunities to potential donors to increase sources of funding, resulting in raising over $30,000 in private support for the Annual Giving Program in 9 months of employment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
- Strengthened communication skills through regular interactions with others.
Data Verification
Blue Cross Blue Shield Of Illinois
08.2000 - 02.2003
- Completed independent data review of forms and batch records that were scanned into the system.
- Reviewed and corrected any incorrect scanned data.
- Worked independently and met required set goals.
High School Art Teacher
Pinckneyville Community High School District #101
10.1999 - 06.2000
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Inspired students and assisted in developing creativity and self-expression through various art forms and media.
- Produced engaging lesson plans and activities to help students master learning objectives.
- Developed rubrics for grading students work, leading to an increase in stronger participation, personal growth, confidence building, and stronger communication with students.
- Managed student behavior and classroom routines to maximize learning and promote a positive and safe classroom environment.
Permanent Art Substitute Teacher
Cobden Unit School District #17
08.1999 - 10.1999
- Developed and implemented engaging lesson plans to accommodate varied student learning styles in Art for grades 6-12 and 7th grade Reading.
- Worked with and taught to ESL students in Art classroom.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Monitored student behavior and administered discipline as needed.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Directed the Art Club students, while they participated in creating, designing, and building a display for the local towns annual fall feast.
Permanent Art Substitute Teacher
Carbondale Community High School District # 166
03.1999 - 06.1999
- Developed and implemented engaging lesson plans to accommodate varied student learning styles in Drawing and Ceramics.
- Monitored student progress and provided feedback to students, parents and school administrators.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Collaborated with colleagues to develop innovative approaches to teaching.
- Monitored student behavior and administered discipline as needed.
- Assisted students in mastering subject material and preparing for tests.
- Collaborated with Art Director in assisting with school's art show and art show at the local community college.
Education
Bachelor of Science - Elementary Education
Southern Illinois University Carbondale
Carbondale, IL12.2004
Bachelor of Science - Art Education
Southern Illinois University Carbondale
Carbondale, IL12.1996
Bachelor of Fine Arts - Printmaking & Painting
Southern Illinois University Carbondale
Carbondale, IL05.1995
Skills
- Detail Oriented
- Teamwork
- Creativity
- Problem-solving
- Dependability
- Organization
- Supervisor Experience
- Treatment and Care
- Client Relations
- Teaching
- Developmental Disabilities Experience
- Willingness to Learn
Certification
Professional Educator License: June 2026
Approved Program/Endorsement:
Secondary Education; Grade 6- Grade 12
Art: Kindergarten-Grade 9
Elementary Education; Kindergarten-Grade 9
Elementary Education (Self Contained General Education); Kindergarten-Grade 9
Art; Grade 6-Grade 9
Art; Grad 6-Grade 12
Timeline
Residential Services Supervisor
Choate Mental Health And Developmental Center
01.2022 - Current
Vocational Instructor
Choate Mental Health And Developmental Center
10.2014 - 01.2022
Mental Health Technician(II, I, Trainee)
Choate Mental Health And Developmental Center
02.2011 - 10.2014
Substitute Teacher
SIU-Head Start
05.2010 - 03.2011
Deli/Bakery Clerk
Kroger
02.2009 - 06.2011
Accelerated Reading Aide
Carbondale Elementary School District 95
08.2007 - 05.2009
After-School Program Director
Carbondale Elementary School District 95
08.2005 - 05.2009
Substitute Teacher
Carbondale Elementary School District 95
05.2005 - 05.2007
SIU-Telefund Caller
Southern Illinois University At Carbondale
03.2004 - 12.2004
Data Verification
Blue Cross Blue Shield Of Illinois
08.2000 - 02.2003
High School Art Teacher
Pinckneyville Community High School District #101
10.1999 - 06.2000
Permanent Art Substitute Teacher
Cobden Unit School District #17
08.1999 - 10.1999
Permanent Art Substitute Teacher
Carbondale Community High School District # 166
03.1999 - 06.1999
Bachelor of Science - Elementary Education
Southern Illinois University Carbondale
Bachelor of Science - Art Education
Southern Illinois University Carbondale
Bachelor of Fine Arts - Printmaking & Painting
Southern Illinois University Carbondale
Professional Educator License: #1889665
Approved Program/Endorsement:
Secondary Education; Grade 6- Grade 12
Art: Kindergarten-Grade 9
Elementary Education; Kindergarten-Grade 9
Elementary Education (Self Contained General Education); Kindergarten-Grade 9
Art; Grade 6-Grade 9
Art; Grad 6-Grade 12
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