Lisa Rascher
Palmyra,IL
Summary
Experienced and organized Patient Registrar with 5 years of administrative experience. Skilled in streamlining patient flow through accurate recordkeeping and clear communication skills. Proficient in using EPIC Software for patient information management and scheduling.
Overview
29
29
years of professional experience
Work History
Patient Registrar
HSHS St. John's Hospital
10.2018 - Current
- Accurately inputted patient and insurance information into company's computer system using EPIC Software.
- Imaged and scanned patient and registration documentation into electronic patient records.
- Facilitated timely check-in by greeting visitors and establishing purpose of visits.
- Collected payments and co-pays from customers using large variety of insurance programs, adjusting amounts based on specific plan directives.
- Used EPIC Software to schedule and manage patient appointments.
- Accurately inputted patient and insurance information into company's computer system using EPIC Software.
- Used EPIC Software to schedule and manage patient appointments.
- Verified insurance coverage to confirm patient coverage for necessary medical services.
- Obtained payments from patients and scanned identification and insurance cards.
- Set up patients in system by documenting key data, confirming eligibility, and verifying insurance benefits.
Office Manager/Editorial Associate
Gold Nugget Publications
08.1995 - 09.2018
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Communicated directly with writers to collaboratively assess work and guide editorial improvements.
- Checked reference sources to verify dates, facts and statistics.
- Set layouts and selected photos for stories to boost readership.
- Proofread, edited and evaluated final copy to verify content aligned with established guidelines.
- Wrote and created content for various topics and mediums.
- Photographed local events,
- Sold advertisements
Medical Secretary
Vittal Chappa, MD
05.1994 - 08.1995
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Kept information confidential and followed HIPAA guidelines to maintain patient trust.
- Organized paperwork such as charts and reports for office and patient needs.
- Maintained current and accurate medical records for patients.
- Performed various administrative tasks by filing, copying and faxing documents.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Assisted with medical coding and billing tasks.
Education
High School Diploma -
Waverly High School
Waverly, ILSkills
- Clinic Administration
- Patient Counseling
- Registration Paperwork
- Patient Evaluations
- Registration Services
- Patient Registration
- Demographics Information
- Insurance Verification
- Payment Processing
- Scheduling Tests and Procedures
- Answer Telephones
- Insurance Information Collection
Accomplishments
Received two BEE (Being Exceptional Everyday) Awards from patient family submissions
Timeline
Patient Registrar
HSHS St. John's Hospital
10.2018 - Current
Office Manager/Editorial Associate
Gold Nugget Publications
08.1995 - 09.2018
Medical Secretary
Vittal Chappa, MD
05.1994 - 08.1995
High School Diploma -
Waverly High School
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