Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Certificatesandlicenses
Timeline
Generic

Lisa Ray

Saginaw,MI

Summary

To work in an environment where I can utilize my strength, talents and ability to work towards achieving my educational and the organizational goals. 32 years experience in public relations.

Overview

16
16
years of professional experience

Work History

Case Analyst

Morley Company
04.2019 - Current
  • Analyze automotive lemon law cases to develop a timeline and synopsis of the vehicle concern and complaints
  • Navigate numerous computer applications simultaneously (GCCT, Search Engine, Dashboard)
  • Contact Dealership Service Department

General Motors Roadside Assistance Dispatcher

Morley Company
07.2013 - 04.2019
  • Manage multiple schedules to coordinate assistance arrival times
  • Remain calm, and logical while implementing problems solving in emergency situations
  • Utilizing multiple phone lines connecting with customers, providers, and authorities
  • Navigate numerous computer applications simultaneously (MMA, IVH, Search Engine, ORS)

Dealer Business Center Presales

Morley Company
09.2012 - 07.2013
  • Responsible for researching many programs in order to give accurate and correct answers to car salesmen before selling vehicles

Hospitality Ambassador

Covenant Healthcare
05.2009 - 09.2012
  • Provide personalized care, and companionship to short and long-term patients
  • Maintain a warm, professional demeanor, and multi-tasking in a fast paced environment
  • Providing diet education and evaluation; organizing meal ordering, and delivery

Education

Associate Degree - Broadcasting/American Sign Language

Delta College
Saginaw, Mi
11.2024

Skills

  • Pleasant personality
  • Public interaction
  • Eagerness to work
  • MS Word
  • Typing 45 wpm

References

Available upon requests

Hobbies and Interests

  • To become a benefit to others
  • Reading Novels
  • Movies
  • Christian Related Activities
  • Reading and Teaching Sign Language
  • Broadcasting
  • Spending quality time with my family

Certificatesandlicenses

  • Excellence Awards, Keystone Property Management, MI
  • Outstanding Performance Award, Keystone Property Management, 2003, 2004

Timeline

Case Analyst

Morley Company
04.2019 - Current

General Motors Roadside Assistance Dispatcher

Morley Company
07.2013 - 04.2019

Dealer Business Center Presales

Morley Company
09.2012 - 07.2013

Hospitality Ambassador

Covenant Healthcare
05.2009 - 09.2012

Associate Degree - Broadcasting/American Sign Language

Delta College

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Lisa Ray