Lisa Rayburn-Parks
Human Resources
Fontana,California
Summary
Personable Human Resources candidate with solid background in talent acquisition, employee relations and performance management. Skilled in utilizing data and analytics to push strategic HR initiatives. Strong analytical skills and committed to implementing HR policies and procedures. Dedicated Talent Acquisition Specialist successful at managing full recruitment life cycle. Develops and implements customized strategies to meet specific position requirements and source qualified candidates.
Overview
18
18
years of professional experience
Work History
Human Resources Talent Acquisition Analyst
Toyota Motor Sales, USA, Inc.
01.2016 - Current
- Provide functional guidance for 21 logistic services sites
- Understand, interpret and mediate human resources inquiries to support administration of human resources policies, procedures and programs
- Talent Acquisition Management: Full Cycle recruiting including compensation analysis; fill positions for professional, hourly and contingent workforce
- Assess and anticipate hiring needs both Union and Non-Union hourly positions, nationally
- Source and screen candidates over 400+ applicants per week
- Work with hiring managers to coordinate interviews, offers, and onboarding
- Managed and adjudicated criminal background check for new hires
- Develop and maintain working knowledge of labor and related laws, industry trends, and effective human resources practices
- Ensure operation process methods and workflow are in alignment with the strategic direction of the organization
- Support associates and managers with routine, day-to-day HR questions, needs, and inquiries, ensure quality and timely solutions.
- Support associates and managers with routine, day-to-day Workday transactions
- Weekly Onboarding, offboarding over 100+ employees,
- Created supervisor org, matrix, virtual robots, asset management, trouble shoot technical issues
- Professionally handle sensitive inquires and maintain confidential information
- Investigations: Communicate and coach policies to mitigate risk, Partner with legal to conduct complex/sensitive contingent employee related grievances
- Coordinate implementation of people-related services, policies and programs through departmental staff
- Provide HR guidance to site leadership on achieving operational objectives while minimizing engagement impacts
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database
- Collaborate with managers to identify and address employee relations issues
- Met with staff to resolve difficult situations related to performance and conflict management
- Coached managers through employee engagement, documentation, discipline and performance improvement plans
- Influence leadership (typically Area Managers and Operations Managers) during associate-impacting decision making, counsel employees
- Improved operational processes resulting in productivity increase in HR department
- Interpret systems data and recommending action items to deliver results
- Developed and maintain strong working relationship with executives, HR team, and hiring managers to foster partnerships that produce consistent results
- Conducted performance reviews and provided feedback to managers on employee performance
- Generated and analyzed reports to monitor employee engagement and attrition trends
- Advocated for staff members, helping to identify and resolve conflicts.
- Acted as brand ambassador to educate candidates on culture, career growth, benefits, and advantages of working for company
Administrative Specialist-Executive Assistant
University of California, Los Angeles
12.2014 - 01.2016
- Manage the daily administrative operations including troubleshooting/problem solving administrative issues and provide administrative support to department Chair
- Travel Coordinator: coordinate and schedule demanding Chair's calendar of activities, including complex international travel arrangements, and departmental events
- Budget Processor: order supplies, low value orders, purchase orders, special items, process payments and reimbursements
- Chair's Assistant: liaison between Chair and department faculty, staff, students, and general public
- Interface with Dean's office and other campus entities
- Manage all aspects of faculty meetings including taking minutes
- Compose and edit correspondence and reports
- Develop and maintain various databases of departmental contacts for outreach, networking, public relations, and development purposes
- Research and prepare grant and gift proposal and planning for new departmental initiatives
- Provide support to Chair on special projects and activities
- Created and updated physical records and digital files to maintain current, accurate, and compliant documentation
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Office Manager-Human Resources Generalist
University of Southern California Department of Sociology
08.2006 - 11.2014
- Office Manager: Managed daily administrative operations for over 90+
- Faculty, staff and students
- Employee Relations: Troubleshooting/problem solving administrative financial, payroll, personnel and student issues, professionally handle sensitive inquires and maintain confidential information, advise faculty and staff on personnel implications of policies, programs, and proposed organization changes
- Primary contact with University Administrators (Provost, Deans and Directors)
- Successfully completed projects with strict deadlines and met semester/yearly goals
- Met with staff to resolve difficult situations related to performance and conflict management
- Personnel Coordinator: Assist Human Resources department with employment processing and compliance, help maintain the PeopleAdmin recruitment system, provide employment guidance on processes and procedures for Faculty, Staff & Students, Recruited, interviewed and hired employees and implemented mentoring, Research and problem resolution
- Supervisor: Established team priorities and maintained schedules, directly plan, organize, lead, coordinate, delegate, review, and appraise work of assigned staff, with duties
- Provide day-to-day guidance and interpretation of employment policies and resolution, coaching, and support to staff regarding employee relation issues, performance behaviors, interpretation of employment laws and university policies and procedures
- Coached new hires on company processes while managing employees to achieve maximum production
- Conduct performance appraisals, staff scheduling to ensure adequate coverage, and staff development
- Maintained positive work environment by addressing problems head-on and implementing successful corrective actions
- Delivered performance reviews, recommending additional training advancements and disciplinary actions
- Oversee and maintenance of employee information, such as personal data, compensation, benefits, attendance, performance reviews or evaluations, disciplinary actions, and terminations/separations of employment
- Faculty Liaison: Successfully coordinated and assembled dossiers for yearly promotions-90% promoted, prepared financial requests, coordinate faculty searches/part time recruitment, faculty leaves, joint appointments and 3rd year reviews
- Commencement, weekly seminars, faculty recruitment
- Evaluated employee records and productivity and submitted evaluation reports
- Coordinated special projects and managed schedules
- Managed office operations while scheduling appointments for department managers
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Managed compliance to keep organization operating within legal and regulatory guidelines
- Budget Management: Improved safety procedures to promote employee well-being and safety and protect company from potential liability
- Controlled finances to lower costs and keep business operating within budget
- Successfully managed budgets and allocated resources to maximize productivity and profitability
- Reported to department chair on organizational performance and progress toward goals
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations
- Liaised with HR and payroll to coordinate and manage employee leaves of absence
- Collaborated with payroll to complete and upload pay data and worked with managers to support proper wage and hour compliance
- Controlled finances to lower costs and keep business operating within budget
- Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
Education
PHR-Certified Professional Certificate -
HRCI
Los Angeles, CA04.2017
Master of Arts -
Ashford University
Clinton, IA02.2010
Bachelor of Science -
University of Southern California
Los Angeles, CA05.2000
Skills
- Managing and Supervising
- Academic Student Personnel Services
- Academic Faculty Recruitment and Promotions
- Human Resources, Full cycle recruiting and Talent Management
- ATS Taleo and Workday Recruit, HRIS Systems, Workday, Smart Post
- Employment Laws & Practices, I-9 and WOTC Compliance, Payroll, HR Compliance
- HIPPA Compliance and Certification, Medical billing and claims
- Employee Selection, Retention, Training and Development, Workplace Investigation
- Program Data Analysis, Reporting, Action Planning, and Execution
- Process improvement
- Data-Driven Decision-Making
- Recruitment Planning
- Talent Management
- Contract Negotiation
- Compensation Analysis
- Public Speaking
- Problem Resolution
- Microsoft Word, Outlook, Excel, and Power Point
Accomplishments
- Collaborated with team of 30+ in the development of new Technology Integration Projects for new ATS and CRM systems.
- Achieved organizational wide synergies by introducing 2 way integration that improved automation.
- Documented and resolved gaps in Workday recruit implementation which led to electronic process improvements organization wide.
Timeline
Human Resources Talent Acquisition Analyst
Toyota Motor Sales, USA, Inc.
01.2016 - Current
Administrative Specialist-Executive Assistant
University of California, Los Angeles
12.2014 - 01.2016
Office Manager-Human Resources Generalist
University of Southern California Department of Sociology
08.2006 - 11.2014
PHR-Certified Professional Certificate -
HRCI
Master of Arts -
Ashford University
Bachelor of Science -
University of Southern California
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