Lisa Reed
Wellston,Ok
Summary
Experienced and resilient professional passionate about helping others overcome adversity. Skilled in collaborating with diverse individuals to achieve common goals. Successfully navigated personal challenges including addiction, mental health issues, and a history of abusive relationships. Committed to personal growth and transformation, I entered treatment at a young age and have since dedicated myself to rebuilding my life. Overcame legal obstacles through drug court and obtained certification as a Peer Recovery Support Specialist (PRSS). Currently pursuing a career in this field to share my experiences and support others on their journey to recovery. Despite facing additional setbacks such as losing my home to a fire and battling breast cancer, remained determined and persevered through chemotherapy and radiation treatments. Currently pursuing an Associate's degree in Addiction Counseling at OSU-OkC, nearing graduation.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Peer Recovery Support Specialist
Lottie House
OkC, Ok
03.2023 - 07.2023
- Assist clients with washing their clothes, Providing them clothes or personal hygiene stuff, providing them with resources, running groups, answering phones, and cleaning
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
Recovery Technician
TRC (The Recovery Center)
OkC, Ok
05.2022 - 03.2023
- Getting patients checked-in, making sure they do not bring anything up that is considered contraband they are not supposed to have, cleaning, answering questions
- Maintained detailed documentation of all recovery activities, facilitating accurate reporting and continuous improvement efforts.
- Provided exceptional customer service by promptly addressing client inquiries and concerns related to their accounts or assets in the recovery process.
- Delivered compassionate patient care, focusing on safety, comfort and emotional support.
- Monitored patient behavior and immediately reported changes to supervising physician.
- Assisted in development of therapeutic activities for patients.
- Counseled and mentored clients on substance use and life choices.
- Took patient blood pressure and pulse rate, reporting findings in health charts.
- Supported patient confidentiality in accordance with HIPAA regulations.
- Assisted in training new technicians, sharing best practices and fostering a positive team environment.
- Collaborated closely with mental health professionals with treatment plan implementation.
Cashier
Casey’s
Shawnee, Ok
04.2022 - 05.2022
- Helping customers, answering phones, stocking, cleaning, and running registers
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
Cashier
Quick Stop
Choctaw, OK
09.2021 - 04.2022
- Helping customers, answering phones, stocking, cleaning, and running registers
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Restocked and organized merchandise in front lanes.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Greeted customers entering store and responded promptly to customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Manager
Timber Creek Mobile Home Park
Harrah, OK
04.2020 - 09.2021
- Collect rent, answer calls, make work orders, deal with tenants, answering phones, type invoices, collect money, dispatch service calls, schedule calls
- Managed and motivated employees to be productive and engaged in work.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Accomplished multiple tasks within established timeframes.
Assistant Manager
Don's Plumbing Repair And Drain
Oklahoma City, OK
04.2015 - 06.2019
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Generated repeat business through exceptional customer service.
Education
Associate of Science - Addiction Counseling
OSU-OkC University
Oklahoma City 05-2025
Skills
- Typing
- Organizational skills
- Scheduling skills
- People skills
- Some computer skills
- Currently in Addiction in the Family
- Behavioral Health Interventions
- Mental health awareness
- Substance Abuse Knowledge
- Professional boundaries
- Family Support
- Relapse Prevention
- Recovery planning
- Goal Setting Assistance
- Wellness coaching
Certification
- CPR/First Aid, 02/2022, 02/2024, I do need to update.
- PRSS, 01/2023, 12/2024
References
- William Bodwell, Retired from the Air Force and from Tinker, (405) 571-1231
- Shannon Clymer, Works for Diversion Hub and Drug/Dui Court, (405) 907-7114
- Robert Reed Sr., Retired, (405) 386-2515
- Christy Hall, Works for Haskell Lemon Construction Company, (405) 258-8201
Training
- Seeking Safety
- Wellness Coach
- PRSS Supplemental Training
- Clinical Processes and Documentation-Person-Centered Planning
- Wellness Coach Kids Track
- Family Support Provider
- ASAM
- ASI
- CATS
- Prevention Rounds-Oklahoma Medical Marijuana
- Adult Mental Health Aid
- Prevention Rounds-Suicide in Oklahoma
- Community Based Prevention Provider CBPS
Personal Information
Authorized To Work: Yes
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved continuous sobriety through effectively helping with others recovery (substance abuse or mental health).
Hobbies
I love to do puzzles and to journal. Puzzles are enjoying, relaxing, and less stress. I put them together, glue them, and frame them. I have actually sold a couple of them. I also journal almost every night. I love to journal my thoughts and feelings. I also use it to help make some decisions using pros and cons. Journaling helps me tremendously.
Timeline
Peer Recovery Support Specialist
Lottie House
03.2023 - 07.2023
Recovery Technician
TRC (The Recovery Center)
05.2022 - 03.2023
Cashier
Casey’s
04.2022 - 05.2022
Cashier
Quick Stop
09.2021 - 04.2022
Manager
Timber Creek Mobile Home Park
04.2020 - 09.2021
Assistant Manager
Don's Plumbing Repair And Drain
04.2015 - 06.2019
Associate of Science - Addiction Counseling
OSU-OkC University