LISA REYES
HEMET,California
Overview
18
18
years of professional experience
1
1
Certification
Work History
Customer Service Advisor
Eastern Municipal Water District
Perris, CA
11.2005 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Works well in a team setting, providing support and guidance.
- Demonstrat respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Cultivate interpersonal skills by building positive relationships with others.
Skills
- Customer Service Excellence
- Customer Service
- Escalation Calls
- Call Center Operations
- Conflict Resolution
Accomplishments
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- Sales Manager Certificate
Timeline
Customer Service Advisor
Eastern Municipal Water District
11.2005 - Current