Lisa Rhea
Palmdale,California
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care, triage and care coordination in fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families and co workers, through empathetic communication, respectful attitude and excellent customer service.
Overview
30
30
years of professional experience
Work History
RN, Hospice Case Manager
AV Supportive Care And Hospice
01.2021 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Collaborates with the Doctor for new orders for disease and symptoms management.
Hospice, RN Casemanager
Kaiser Permanente
01.2010 - 01.2021
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Scheduling of RN, CHHA
- Also worked in Palliative care where symptom management and more agressive care was provided, such as TPN, IV's. Pain Pumps, Labs.
- Home Health-Skilled Nursing tasks managed, wound care, wound vacs, IV's, Labs, leg wraps, IV medications, Pleurx drains. RN instructed families on how to give medications, wound care and care for the pt.
- Cardiac Rehab-Trained families and pts on Cardiac Rehabilitaion
Hospice RN Case Manager
Hoffmann Hospice
05.2006 - 12.2010
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Scheduling of patient visits, LVN, CHHA team members
- IDG reports
- Recertifications and Admissions
Hospice RN Case Manager
Pro Care Hospice
12.2009 - 01.2010
- Enhanced patient care by developing comprehensive care plans and coordinating with interdisciplinary healthcare teams.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
- Optimized resource utilization by identifying opportunities for cost containment while maintaining quality of care.
- Improved patient satisfaction scores by providing timely follow-ups and addressing concerns promptly.
- Streamlined discharge planning processes, ensuring a smoother transition for patients back to their homes or other facilities.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Mentored new nursing staff, facilitating a faster learning curve and increased overall team efficiency.
RN, DOU/CCU
Lancaster Community Hospital, Paracelsus Corp.
05.1994 - 03.1999
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Administered medications accurately and safely, reducing medication errors and adverse reactions.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Developed strong relationships with patients'' families, providing emotional support while addressing concerns or questions about care plans.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Coordinated discharge planning efforts with social workers, case managers, and other multidisciplinary team members for smooth transitions posthospitalization.
- Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
- Managed care from admission to discharge.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Monitored patient condition by interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity.
- Maintained quality care and comfort for patients with heart failure, pulmonary hypertension, and other conditions.
- Managed quality care for patients with heart failure, end-stage renal disease and coronary artery disease.
- Provided pre op care and admits for Heart Cath Patients
- Ran Dobutrex clinic, managed care of patient's while receiving Dobutrex IV's on outpatient basis.
- Worked in CCU managing Critical Cardiac patient's in all aspects of total care. Including Collaborating with Doctors, Cardiologists and families.
Education
Associate of Science - Nursing
Antelope Valley Community College
Lancaster, CA05.2024
Skills
- Clinical judgment
- Geriatric Care
- Compassion and Empathy
- Basic Life Support
- Discharge Planning
- Care Planning
- Critical Care
- Chronic Disease Management
- Diabetes management
- Appointment Scheduling
- Wound Care
- Precepting
- Case Management
- Vaccine administration
- Lab result interpretation
- Health screening
- Hospice philosophy understanding
- Chest pain management
- Medical assessment
- Healthcare billing
- Patient Management
- Nursing staff leadership
- Emotional awareness
- Hospice Care
- Telemetry monitoring
- Patient care planning
- Palliative care awareness
- Home visits
- Medication Administration
- Performing EKGs
- IV setup
- Patient Assessment
- Intake and discharge
- Oxygen saturation standards
- Maintaining privacy
Timeline
RN, Hospice Case Manager
AV Supportive Care And Hospice
01.2021 - Current
Hospice, RN Casemanager
Kaiser Permanente
01.2010 - 01.2021
Hospice RN Case Manager
Pro Care Hospice
12.2009 - 01.2010
Hospice RN Case Manager
Hoffmann Hospice
05.2006 - 12.2010
RN, DOU/CCU
Lancaster Community Hospital, Paracelsus Corp.
05.1994 - 03.1999
Associate of Science - Nursing
Antelope Valley Community College
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