Lisa Rhodes
Cuyahoga Falls
Summary
Dependable, Performance-driven professional with 17 years of experience in accounting, billing and reporting. Acknowledged for reliability, integrity and quick-learning ability. Highly skilled in reconciliation with eye for identifying and correcting errors. Committed team player with strong work ethic and resourceful nature. Accomplished in taking on tasks within strict deadlines while prioritizing urgent needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Accounting Specialist
US Bank Home Mortgage
04.2018 - Current
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
- Improved cash flow management with diligent monitoring of accounts receivable and timely follow-up on overdue payments.
- Input financial data and produced reports using Oracle.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Reduced errors in financial reporting through meticulous attention to detail and thorough double-checking of figures.
- Assisted auditors during annual audits, providing necessary documentation and addressing inquiries promptly.
- Generated invoices upon receipt of billing information and tracked collection progress.
Billing Specialist
US Bank Home Mortgage
05.2013 - 03.2018
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Researched and resolved billing discrepancies to enable accurate billing.
- Reconciled accounts receivable to general ledger.
- Provided excellent customer service, developing and maintaining client relationships.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Mortgage Loan Officer
US Bank Home Mortgage
04.2007 - 05.2013
- Enhanced customer satisfaction with timely communication, empathy, and clear explanations of claim outcomes.
- Managed a high volume of claims effectively by prioritizing tasks and maintaining excellent organizational skills.
- Updated accounts, organized paperwork and generated documents.
- Maintained accurate records of client interactions, ensuring up-to-date documentation for future reference or escalation purposes if necessary.
- Input financial data and produced reports using Microsoft Excel.
- Supported month-end closing process by preparing journal entries, account reconciliations, and variance analysis reports.
Education
No Degree - Accounting And Finance
Cuyahoga Community College
Cleveland, OHHigh School Diploma -
Garfield Heights High School
Garfield Heights, OH06.2004
Skills
- Invoice Processing
- Accounts Receivable
- General Ledger Management
- Financial Statements
- Accounts Payable
- Recordkeeping skills
- Account Reconciliation
- Ledger updating
Certification
- CNP - Certified Notary Public
- Accounting Training - 6 months -November 2018
- Mortgage Banking Certified - 3 months - July 2007
Timeline
Accounting Specialist
US Bank Home Mortgage
04.2018 - Current
Billing Specialist
US Bank Home Mortgage
05.2013 - 03.2018
Mortgage Loan Officer
US Bank Home Mortgage
04.2007 - 05.2013
No Degree - Accounting And Finance
Cuyahoga Community College
High School Diploma -
Garfield Heights High School