Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Richardson

Palmyra,Virginia

Summary

Seasoned professional with 25+ years in diverse sectors including healthcare, consulting, insurance, manufacturing, & internet services. Proven ability to integrate technology with business strategies to improve efficiency and lower costs. Consistently achieved project delivery on schedule and within financial constraints through strong negotiation skills. Specializes in strategic planning, risk management, and leading teams to ensure successful outcomes.

Overview

25
25
years of professional experience
3
3

Certifications

Work History

SR. PROJECT MANAGER

ALL POINTS BROADBAND
Richmond, VA
01.2024 - Current
  • Lead complex cross functional projects across Business Development, Engineering, Construction, Operations, Information Systems, Finance, & Procurement teams
  • Current Project: Business workflow optimization and rollout-aligning workflows & standard operating procedures (SOPs) across the continuum of business development through customer installation in an Agile environment
  • Successfully completed projects: gaiia BSS/OSS implementation in 14 weeks, Momentum VOIP Solution, NRTC after-hours customer & network support services, & custom developed Master Project Schedule application built on ServiceNow’s Strategic Portfolio Management (SPM) platform

SR. PROJECT MANAGER

FLEXPRO Group
Richmond, VA
11.2022 - 01.2024
  • Engaged on contract at Haleon’s US R&D consumer health facility (formerly GlaxoSmithKline)
  • September 2023 to January 2024: R&D PMO Senior Project Manager - Led 7 projects across 3 brands (3 new product innovations, 3 label/packaging upgrades, & 1 regulatory)
  • November 2022 to September 2023: Program Director II - Led cross functional teams from Environmental Health & Safety (EHS), Facilities Management, Scientists & SMEs to baseline corporate safety & engineering standards & to develop a sustainable EHS program

SR. PROJECT MANAGER

VIRGINIA COMMONWEALTH UNIVERSITY HEALTH SYSTEM
Richmond, VA
07.2018 - 11.2022
  • Member of the IT Project Management Office with a proven record leading complex multi-disciplinary Clinical, Shared Services & IT teams from inception to successful program/project delivery
  • March to November 2022: Technology Program Manager for the new Children’s Hospital inpatient facility opening April 2023; Directed all information technology workstreams required to open this 72-bed inpatient facility, led team of 7 Project Managers delivering 3 new systems, infrastructure, & migration of 30+ applications
  • Other successful projects: Capsule Bedside Medical Device Integration (BMDI); Integrating patient data into Epic EHR. Devices Integrated: Anesthesia Machines, Patient Monitoring (high & low acuity), Ventilators, Perfusion, & Telemetry
  • Replaced 62 Anesthesia Machines & Monitors across ORs & Procedure rooms; Integrating 35+ data points into Cerner EHR
  • Implemented Cerner PowerChart Oncology; Delivering comprehensive adult inpatient oncology & adult bone marrow transplant (BMT) inpatient & ambulatory PowerPlans; Collaborating with Providers, Pharmacy & Nursing to incorporate best practices

PROJECT MANAGER

ANTHEM
Virginia Beach, VA
10.2017 - 07.2018
  • Engaged on contract through Strategic Staffing Solutions, leading cross functional teams of business owners, Project Managers & SMEs as a member of the Implementation Management Office (IMO).
  • Defined requirements, coordinated schedules, & managed deliverables applying PMBOC methodology
  • Working in Medicaid space with State Health Plan, Corporate Shared Services, & project team to mitigate risks & issues ensuring on budget go live
  • Facilitated business issues resolution, business process review & workflow definitions

CONSULTANT

ADVANCE SYSTEMS SOLUTIONS
Henrico, VA
03.2017 - 09.2017
  • Collaborated with clients to provide Information Technology & Business Consulting services, while simultaneously obtaining PMP & ITIL certifications

DIRECTOR OF INFORMATION TECHNOLOGY

ADVANCE CARE LLC
Richmond, VA
08.2015 - 03.2017
  • Managed implementation of technological vision in line with strategic goals while ensuring compliance with regulatory requirements: HIPAA, HITECH, CMS, DMAS & Joint Commission.
  • Managed the activity of cross-functional teams optimizing workflows & procedures.
  • Redesigned internal HIPAA policies & procedures.
  • Managed healthcare analytics & presented findings
  • Researched, evaluated & implemented evolving Healthcare solutions while managing strategic & tactical projects: KanTime EMR while transitioning from Brightree EMR, HIPPA compliant messaging & mobile capture of documents/pictures, electronic document tracking, OASIS C-2, transitioned clinical staff (60+) to iPad charting
  • Spearheaded process improvement initiatives: created Billing Focus Group – a cross functional team (composed of Clinical, Intake, QA, Document Tracking, & Billing) that recovered over $300,000 in revenue blocked on the books, migrating revenue to the bank. Initiative timeline was 45 days.
  • Established model to monitor clinical documentation & streamlined billing process to improve ongoing revenue recognition
  • Transitioned 60+ home health field clinicians (RN, LPN, HHA, PT, LPTA, MSW, OT, SLP) to an iPad based clinical documentation system in 30 days providing enhanced & compliant clinical documentation, & reduced support requirements by 50%

MANAGING DIRECTOR

ADVANCE SYSTEMS SOLUTIONS
Henrico, VA
04.2000 - 08.2015
  • Directed the implementation of customized, cost-effective information technology solutions to clients within Healthcare, Manufacturing, Accounting, Property Management, & Food Service industries.
  • Assessed current policies/procedures & implemented fresh solutions to enhance customer’s operations.
  • Engaged to provide services such as: IT leadership, information management, materials management, project management, proposal preparation & presentations, contract negotiation, implementation, integration, network administration, internal & external stakeholder support, & consulting.
  • Managed new & in-process strategic initiatives by optimizing performance, enabling a steady headcount while Healthcare client grew by 18%
  • Managed both Waterfall & Agile project teams to include implementing EMRs & Point of Sale (POS) software, developed programming specifications for integrating POS data into accounting system, & designed reports for data analysis.
  • Employed effective communication, time management, & business process skills.

Education

Bachelor of Science - Business Administration & management

Virginia Commonwealth University
Richmond, VA

Skills

  • Change management and process improvement
  • Budget management
  • Risk and compliance oversight
  • Conflict resolution
  • Process optimization
  • Cross-functional collaboration
  • Training and mentoring
  • Stakeholder engagement
  • End-to-end project delivery
  • Vendor relations and contract negotiation
  • Team building and collaboration
  • Scope management

Certification

  • Professional Project Manager (PMP) issued by Project Management Institute (PMI)
  • ITIL V3 issued by AXELOS Global Best Practices
  • Scrum Master Certified (SMC) issued by SCRUMStudy
  • Prosci Practitioner Change Management Professional

Timeline

SR. PROJECT MANAGER

ALL POINTS BROADBAND
01.2024 - Current

SR. PROJECT MANAGER

FLEXPRO Group
11.2022 - 01.2024

SR. PROJECT MANAGER

VIRGINIA COMMONWEALTH UNIVERSITY HEALTH SYSTEM
07.2018 - 11.2022

PROJECT MANAGER

ANTHEM
10.2017 - 07.2018

CONSULTANT

ADVANCE SYSTEMS SOLUTIONS
03.2017 - 09.2017

DIRECTOR OF INFORMATION TECHNOLOGY

ADVANCE CARE LLC
08.2015 - 03.2017

MANAGING DIRECTOR

ADVANCE SYSTEMS SOLUTIONS
04.2000 - 08.2015

Bachelor of Science - Business Administration & management

Virginia Commonwealth University

Similar Profiles

CREATE PROFILE