Lisa Richmond
Newburyport,MA
Summary
Newly Licensed Practical Nurse with 11 years of management experience in a confidentiality-sensitive environment. Committed professional dedicated to providing safe and responsible patient care with compassion and empathy. Focused on providing holistic care and acknowledged by instructors for relationship-building ability with assigned patients.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Student Nurse
Greater Lowell Technical School
Tyngsboro, MA
09.2023 - 06.2024
- 540 Clinical Hours completed at D'Youville Nursing and Rehab Center, Vantage Health and Rehab Center and Lowell General Hospital
- Applied knowledge and practiced skills in controlled and monitored settings with a focus on patient safety under RN Supervision.
Branch Operations Manager
Fairway Independent Mortgage Corporation
03.2013 - 09.2022
- Trained, mentored and supervised administrative staff members and interns on company policies, daily task execution and industry best practices
- Liaised between borrowers and realtors, title companies and closing attorneys
- Managed branch files according to recordkeeping and compliance requirements
- Managed office inventory and placed new supply orders
- Supported outside sales force in servicing and obtaining new business
- Managed, scheduled and coordinated office functions and activities for employees
- Elevated customer satisfaction ratings by promptly resolving client and case issues post-closing.
Instructional Assistant/Substitute Teacher
Newburyport Public Schools
09.2010 - 03.2013
- Assisted Kindergarten and Pre-K special needs students one-on-one and in groups
- Assisted in supervisory responsibilities during special subjects and outside activities
- Monitored students while interacting with peers during non-structured times
- Organized learning materials and prepared classroom supplies and projects.
Education
Licensed Practical Nursing -
Greater Lowell Technical School
Tyngsboro, MA06-2024
Bachelor of Science - Business Management
University of Massachusetts - Dartmouth
05.1998
Skills
- Compassionate and professional work ethic
- Detail-oriented and goal-driven
- Teamwork and collaboration focused
- Strong interpersonal and relationship-building skills
- Experienced with PointClickCare, Microsoft Word, Excel and Google Docs
Certification
- Licensed Practical Nurse, Commonwealth of Massachusetts, expires 8/2026
- Adult, Pediatric and Infant First Aid/CPR/AED certified, American Red Cross, expires 8/2025
Timeline
Student Nurse
Greater Lowell Technical School
09.2023 - 06.2024
Branch Operations Manager
Fairway Independent Mortgage Corporation
03.2013 - 09.2022
Instructional Assistant/Substitute Teacher
Newburyport Public Schools
09.2010 - 03.2013
Licensed Practical Nursing -
Greater Lowell Technical School
Bachelor of Science - Business Management
University of Massachusetts - Dartmouth
- Licensed Practical Nurse, Commonwealth of Massachusetts, expires 8/2026
- Adult, Pediatric and Infant First Aid/CPR/AED certified, American Red Cross, expires 8/2025
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