Summary
Overview
Work History
Education
Skills
Timeline
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Lisa Riddlespriger

Bethalto,IL

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

18
18
years of professional experience

Work History

Lead Human Resources / Operations Admin - Level 3

Amazon
04.2021 - Current
  • Streamlined HR processes by implementing new software solutions and automating manual tasks, increasing overall efficiency.
  • Optimized onboarding process for new hires, ensuring a smooth transition into their respective roles within the organization.
  • Maintained accurate employee records by developing efficient filing systems and staying current on legal requirements related to documentation retention periods.
  • Educated employees on company policy and kept employee handbook current.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
  • Liaison between HR, IT, and Operations

Managing Paralegal

Bown & Brown
03.2016 - 09.2020
  • Conducted interviews and investigations
  • Examined and generated memos on statutory law, case law and federal and state regulations using online research databases, such as Westlaw and print sources.
  • Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
  • Analyzed evidence gathering and presentation, client counseling and jury selection methods processes for civil litigation.

Legal Assistant

Larson Law Office
08.2015 - 08.2016
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Completed electronic filings, initiated billing statements, and managed firm administrative matters.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Lead Medical Documentation Specialist

Numotion Corporate Office
11.2012 - 01.2015
  • Conducted Team meetings
  • Review Medical documents/medical records
  • Team Management

Assistant Manager

Mcdonalds
08.2006 - 07.2011
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created employee schedules to align coverage with forecasted demands.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.

Education

Bachelor of Science - Operations Management

Southern New Hampshire University
Hooksett, NH
05.2024

Associate of Applied Science - Paralegal

Lewis And Clark Community College
Godfrey, IL
12.2016

High School Diploma -

Alton High School
Alton, MO
12.2005

Skills

  • Advanced MS Office Suite Proficiency
  • Training & Development
  • Management Experience
  • Project Planning
  • Conflict Management
  • High level of integrity
  • Report Writing
  • Records Management
  • Interviewing
  • Manufacturing and Production
  • Operational Improvements
  • Payroll Management
  • HR policies and procedures

Timeline

Lead Human Resources / Operations Admin - Level 3

Amazon
04.2021 - Current

Managing Paralegal

Bown & Brown
03.2016 - 09.2020

Legal Assistant

Larson Law Office
08.2015 - 08.2016

Lead Medical Documentation Specialist

Numotion Corporate Office
11.2012 - 01.2015

Assistant Manager

Mcdonalds
08.2006 - 07.2011

Bachelor of Science - Operations Management

Southern New Hampshire University

Associate of Applied Science - Paralegal

Lewis And Clark Community College

High School Diploma -

Alton High School

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Lisa Riddlespriger