Lisa Ridge
Management
Westwego,LA
Summary
Detail-oriented Office Manager experienced in overseeing and improving office services. Diplomatic and patient professional possessing creative mindset to drive needed improvements. Skilled with business correspondence, bookkeeping and project management.
Overview
19
19
years of professional experience
Work History
Office Manager
JMH Companies
New Orleans, LA
08.2016 - Current
- Maintained filing system for records, correspondence and other documents.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Managed office inventory and placed new supply orders.
- Handled scheduling and managed timely and effective allocation of resources and calendars.
- Used judgment and initiative in handling confidential matters and requests.
- Coded and entered daily invoices with in-house accounting software.
- Managed office budget to handle inventory, postage and vendor services.
- Sustained office efficiency by implementing and planning office systems, equipment procurement and layouts.
- Automated office operations for managing client correspondence, payment schedules and data communications.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Reviewed completed work to verify consistency, quality and conformance.
- Assigned work and monitored performance of project personnel.
- Produced thorough, accurate and timely reports of project activities.
Office Manager
NOLA Restaurant Supply
New Orleans, LA
04.2012 - 07.2016
- Provided administrative support to management team including preparing reports and presentations.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Provided training to new hires on office policies and procedures.
Project Scheduler
L3 Technologies
New Orleans, LA
07.2005 - 12.2011
- Developed and maintained project schedules to ensure timely completion of projects.
- Created detailed resource plans, identified critical path activities and monitored progress against baseline plan.
- Collaborated with cross-functional teams to define project objectives and milestones.
- Tracked changes in scope, schedule and cost throughout the life cycle of the project.
- Provided regular updates on project status, communicated risks and issues and recommended corrective actions as needed.
- Ensured compliance with company policies related to scheduling and resource management.
- Coordinated resources across multiple departments to meet deliverables within given timelines.
- Monitored progress against approved baselines using Earned Value Management principles.
- Maintained records of all project documents including requirements documents, design documents.
- Prepared presentations on key aspects of the project such as schedule changes and resource allocations.
- Resolved conflicts among team members and facilitated communication between different departments involved in the projects.
Education
Bachelor of Science - Business Administration And Management
University of New Orleans
Louisiana12-2005
Skills
- Data Entry
- Billing
- Administrative Support
- Expense Reporting
- Compliance Monitoring
- Customer Service
- Inventory Control
- Bookkeeping
- Supply Management
- Budgetary Planning
- Banking operations
- Organizational Skills
- Financial Tracking
- Report Preparation
- Office Administration
- Financial Reporting
Timeline
Office Manager
JMH Companies
08.2016 - Current
Office Manager
NOLA Restaurant Supply
04.2012 - 07.2016
Project Scheduler
L3 Technologies
07.2005 - 12.2011
Bachelor of Science - Business Administration And Management
University of New Orleans