Summary
Overview
Work History
Education
Skills
Affiliations
Program skills
Timeline
SalesAssociate
Lisa Robbins

Lisa Robbins

North Easton,MA

Summary

Resourceful and innovative Instructional Designer with over 20 years of experience in e-learning and curriculum development for wide variety of cultural and professional backgrounds. Offering insightful analysis of content and design to create value-added learning programs that achieve desired business outcomes. Strong communication and interpersonal skills to build relationships with stakeholders and assess learning needs.

Overview

22
22
years of professional experience

Work History

Learning Experience Design Consultant

Citizens Bank
Johnston, RI
09.2018 - Current
  • Design and develop learning content including self-paced eLearning, virtual and instructor led workshops
  • Work closely with SME’s and stakeholders to guide them through the recommendations that will lead to a successful learning program
  • Manage project plans for various enterprise-wide learning initiatives
  • Provided job analysis in line with instructional design principles for successful mentoring
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Increased customer satisfaction by resolving issues.

Senior Training Specialist

Staples
Framingham, MA
04.2010 - 01.2016
  • Design learning content including self-paced eLearning, virtual webinars, workshops and tool kits for leadership development
  • Act as a consultant to guide others to take their existing ILT and convert into an effective eLearning program
  • Manage training programs, systems & reporting (portal, LMS, PeopleSoft) for L&D team

Instructional Designer II

IGT
Providence, RI
01.2016 - 09.2018
  • Design and develop learning content including self-paced eLearning, virtual and instructor led workshops
  • Manage project plans from initiation through successful implementation, including post learning activities
  • Designed course materials and supported implementation.

GED College Prep Tutor

Veterans Upward Bound
Boston, MA
01.2009 - 12.2014
  • Tutor veterans in college preparatory classes (math & writing skills) as well as GED preparation
  • Administered feedback to students using positive reinforcement techniques to encourage and build confidence.

Instructional Designer

Tweeter
Canton, MA
08.2005 - 10.2008
  • Created training materials for classroom delivery, online training and self-paced learning, including rapid development of web based trainings on SkillSoft LMS allowing the training department to quickly react and support the changing organization
  • Maintained relations with stakeholders – internal and external – while working with training delivery team, subject matter experts, vendors and merchants to ensure accuracy and quality of training programs created

Education

Bachelor of Arts - Communications

Stonehill College
Easton, Ma
05.2009

Skills

  • Organizational performance
  • Implementation support
  • Course material creation
  • Learning strategies
  • Industry best practices
  • Training program development

Affiliations

ATD, Association for Talent Development Bay Colonies VP of Membership 2019 – present

Program skills

Articulate 360 Suite, Storyline, PowerPoint, Excel, Sharepoint, MS Teams, Audacity, Vyond

Timeline

Learning Experience Design Consultant

Citizens Bank
09.2018 - Current

Instructional Designer II

IGT
01.2016 - 09.2018

Senior Training Specialist

Staples
04.2010 - 01.2016

GED College Prep Tutor

Veterans Upward Bound
01.2009 - 12.2014

Instructional Designer

Tweeter
08.2005 - 10.2008

Bachelor of Arts - Communications

Stonehill College

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Lisa Robbins