Lisa Roberts
Clinical Certified Medical Assistant
Houston,TX
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
31
31
years of professional experience
Work History
CCMA
Promenade HealthCare
06.2017 - 06.2021
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Completed EKGs and other tests based on patient presentation in office
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
PCA/Psych Technician
Memorial Hermann Northwest Hospital
09.1993 - 06.2024
- Organized and replenished unit supplies to maintain team readiness for expected demands.
- Supported patient admissions, discharges, and transfers to promote team productivity.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Delivered high-quality care to all patients in a hospital facility.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
PCA/ Operating Room Technician
Twelve Oaks Medical Center
08.2005 - 12.2007
- Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
- Prepared patients for surgery and transported patients to and from operating room.
- Cleaned and sterilized room after surgery and counted instruments and sponges used to account for supplies.
- Maintained operating room's inventory of products and replenished stock, when needed.
- Adhered to universal precautions, applying aseptic techniques to operating room equipment and personnel.
- Monitored patients' vital signs.
Alorica Work From Home
Alorica Work At Home
07.2012 - 08.2014
- Answered live online chats to give quick answers and solve problems faster.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to develop and implement creative solutions to complex problems
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications.
PCA/provider
Central Home Health Agency
10.2006 - 07.2022
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Facilitated personal hygiene management, feeding and ambulation.
Education
Certification Certificate - Clinical Certified Medical Assistant
Florida Career College
Houston, TX08.2018
High School Diploma - Accelerated High School Completion
Brookshire International Academy
Skills
- Patient Assessments
- Healthcare Procedures
- Administering Immunizations
- Venipuncture Expertise
- Performing EKGs
- Floor Assignments
- Operating EKG Equipment
- Dressing Removal
- Flu Vaccinations
- Vitals Collection and Documentation
- Patient Chart Tracking
- Lab Specimens and Collections
- Cleaning and Sanitizing
- Centrifuge Operation
- Updating Medical Records
- Treatment Room Preparation
- Exam Room Preparation
- Rapid Strep Testing
- Patient Scheduling
- Pulse Oximetry
- Medical Records Management
- Basic Laboratory Tests
- Electronic Health Records
- Medical Histories and Vital Statistics
- HIPAA Compliance
- Injection Administration
- Medical Terminology
- Efficiency Improvement
- Processing Specimens
- EPIC EMR
- Patient Documentation
- Specimen Collections
- Continuous Quality Improvement (CQI)
Additional experience
Along with being Certified as CCMA, I’m also proficient in Phlebotomy as well.
Timeline
CCMA
Promenade HealthCare
06.2017 - 06.2021
Alorica Work From Home
Alorica Work At Home
07.2012 - 08.2014
PCA/provider
Central Home Health Agency
10.2006 - 07.2022
PCA/ Operating Room Technician
Twelve Oaks Medical Center
08.2005 - 12.2007
PCA/Psych Technician
Memorial Hermann Northwest Hospital
09.1993 - 06.2024
Certification Certificate - Clinical Certified Medical Assistant
Florida Career College
High School Diploma - Accelerated High School Completion
Brookshire International Academy
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