Lisa Roberts
Palestine,Texas
Summary
Lieutenant of Correctional Officers with more than 20 years of hands-on experience handling issues related to maintaining the peace within all security levels in security prisons. Trained in defensive tactics, First Aid, CPR and AED certified, and firearms. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements.
Overview
20
20
years of professional experience
Work History
Corrections Lieutenant
Texas Department Of Criminal Justice
2023.04 - Current
- Reviewed incident reports submitted by subordinates for accuracy before forwarding them up the chain of command for further action if needed.
- Served as a role model for subordinate staff by consistently demonstrating professionalism, integrity, and commitment to maintaining a safe and secure environment within the correctional facility.
- Utilized strong conflict resolution skills to defuse tense situations among inmates or staff members, maintaining order within the facility.
- Coordinated emergency response efforts during critical incidents, ensuring effective communication among team members and adherence to protocol.
- Evaluated staff performance regularly through observation and feedback sessions to support their professional development and maintain high levels of competence within the team.
- Developed schedules for subordinate officers that ensured adequate coverage across all shifts while also considering individual needs and preferences.
- Enhanced staff performance by providing ongoing training, guidance, and support to correctional officers under my supervision.
- Assisted in the hiring process for new officers, participating in interviews and making recommendations based on candidate qualifications and fit with facility culture.
- Monitored security systems throughout the facility to ensure full compliance with established guidelines while promptly addressing any potential issues or concerns that arose.
- Completed daily work report sheets and delegated tasks to employees.
Correctional Sergeant-Training
Texas Department Of Criminal Justice
2018.07 - 2023.04
- Maintained order and security in the correctional facility by enforcing rules, regulations, and procedures.
- Inspected housing cells and directed teams completing in-depth searches for contraband or damage.
- Enhanced facility safety by conducting regular security checks and monitoring inmate activities.
- Supervised 20 to 60 employees and performance of tasks,
- Served as a role model for subordinates, demonstrating professionalism in all aspects of job responsibilities.
- Conducted thorough investigations into allegations of misconduct or rule violations, resulting in fair disciplinary actions when necessary.
- Resolved issues and disputes between officers professionally and respectfully.
- Supervised dining hall, outdoor recreation area, vocational shop, and inmate housing unit.
- Reduced instances of violence within the institution through effective conflict resolution strategies and communication skills.
- Monitored and confirmed compliance with safety standards and regulations.
- Responded to emergency situations and provided first aid following facility guidelines.
- Evaluated job performance of subordinate staff members regularly while providing constructive feedback for improvement opportunities.
- Handled inmate counts and searches for missing inmates.
- Efficiently managed resources such as time, personnel, and equipment to ensure smooth operations within the correctional facility.
- Completed daily work report sheets and delegated tasks to employees.
- Assisted in the planning and execution of large-scale facility operations including cell searches, shakedowns, and evacuation drills.
- Facilitated positive relationships between staff members and inmates by encouraging respectful interactions at all times.
- Improved staff performance by providing training and guidance on institutional policies and best practices.
- Ensured compliance with Texas Department of Criminal Justice policies and procedures by staying up-to-date on changes.
- Fostered a culture of respect among staff members through open communication channels and team-building exercises.
- Coordinated responses to emergency situations arising in different prison locations.
- Participated in development of correctional policies and procedures.
Sergeant of Corrections Officers, Unit Based
Texas Department Of Criminal Justice
2012.07 - 2018.07
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Correctional Officer
Texas Department Of Criminal Justice
2004.09 - 2012.07
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Tracked inmates through head counts, and scheduled activities.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
- Supported mental health initiatives for inmates by connecting them with appropriate resources and services within the facility.
- Enforced rules and regulations to maintain order among inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Conducted security checks of inmates and living areas.
- Prepared reports to document incidents and violations.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Supervised inmates during meals, recreation and other activities.
- Administered drug tests to inmates.
- Coordinated with other law enforcement personnel to exchange information.
Education
No Degree - Executive Assistant And Executive Secretary
ATI Career Training Center - North Richland Hills
North Richland Hills, TX08.1990
High School Diploma -
L.D. Bell High School
Hurst, TX05.1989
Skills
- Inmate Supervision
- Victim advocacy
- Contraband Control
- Self-defense tactics
- Incident Investigation
- Physical Fitness
- Mental Health Support
- Security Protocols
- De-Escalation Techniques
- Policy Enforcement
- Gang Intelligence
- Crisis Management
- Employee Retention
- Facility Maintenance
- Disciplinary Actions
- Inmate movement control
- Rules of conduct
- Restraint Techniques
- Inmate Transport
- Counseling techniques
- Job assignments
- Security Procedures
- Inventory counting
- Surveillance monitoring
- Officer Training
- Public Safety
- Crowd Control
- Body Searches
- Staff Supervision
- Work Planning
- Administration
- Conflict Management
- Emergency Response
- Rule Enforcement
- Records Maintenance
- Inspections
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking
- Reliability
- Team Collaboration
- Team Leadership
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Inmate monitoring
- Team building
- Task Prioritization
- Self Motivation
- Behavioral Management
- Search and seizure procedures
- Professionalism
- Facility Security
- Schedule Management
- Staff Training
- Continuous Improvement
- Adaptability
- Written Communication
- Professional Demeanor
- Criminal Justice
Timeline
Corrections Lieutenant
Texas Department Of Criminal Justice
2023.04 - Current
Correctional Sergeant-Training
Texas Department Of Criminal Justice
2018.07 - 2023.04
Sergeant of Corrections Officers, Unit Based
Texas Department Of Criminal Justice
2012.07 - 2018.07
Correctional Officer
Texas Department Of Criminal Justice
2004.09 - 2012.07
No Degree - Executive Assistant And Executive Secretary
ATI Career Training Center - North Richland Hills
High School Diploma -
L.D. Bell High School
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