Lisa Robinson
Bear,Delaware
Summary
I am an organized, goal-oriented, team player seeking a position in an established medical office supporting physicians, nurses, and other medical staff to facilitate patient care.
Overview
29
29
years of professional experience
1
1
Certification
Work History
CLAIMS ADJUSTOR
STATE FARM
01.1995 - Current
- Receives and process claim information, in addition to educating clients about the claim process while working in a low/high velocity call center environment
- Effectively communicates with both external clients and internal associates using various communication channels
- Maintains quality, accuracy and professionalism while working in a fast paced team environment
- Efficiently and accurately assessed client's needs by providing empathy, proactively listening to provide the best resolution.
PHARMACY TECHICIAN
CVS
10.2022 - Current
- Provided assistance to healthcare provides and patients through personal greetings and phone communication, promptly addressing inquiries and directing them to the pharmacist.
- Received and verified prescriptions for accuracy and validity
- Processed prescriptions electronically and manually to ensure accuracy and completeness of all information.
- Selected appropriate medications and measured dosages for filling prescriptions.
EXTERNSHIP/MEDICAL ASSISTANT
IMMEDICENTER
01.2007 - 06.2007
- Patient Relations, Medical Office Administration, Clinical/Laboratory Procedures, EKG, Phlebotomy, Assisting with Minor Surgeries and Medical Emergencies
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Performed EKGs, spirometry testing, audiograms and other diagnostic tests as required by the physician.
Education
Associate of Science - Medical Assistant Program
DOVER BUSINESS COLLEGE
05-2008
Certification
- AAMA Certified Medical Assistant
Accomplishments
- Dean's list
Timeline
PHARMACY TECHICIAN
CVS
10.2022 - Current
EXTERNSHIP/MEDICAL ASSISTANT
IMMEDICENTER
01.2007 - 06.2007
CLAIMS ADJUSTOR
STATE FARM
01.1995 - Current
Associate of Science - Medical Assistant Program
DOVER BUSINESS COLLEGE
- AAMA Certified Medical Assistant