Lisa Rodriguez
LAS VEGAS,Nevada
Summary
Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Owner
RLW-Wickel Excavation & Trucking Inc.
Erda, Utah
04.2015 - Current
- Managed daily operations of business, including hiring and training staff.
- Created marketing campaigns to attract new customers.
- Identified new opportunities for growth, expansion, and diversification.
- Developed strategic plans to increase profitability and efficiency.
- Negotiated contracts with vendors and suppliers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Implemented quality assurance processes to ensure product excellence.
- Collaborated with other owners on joint ventures and shared resources.
- Organized events such as trade shows and conferences.
- Reviewed legal documents related to business operations.
- Ensured compliance with local, state, and federal regulations.
- Developed policies and procedures for the organization.
- Provided direction and guidance to employees.
- Monitored performance of personnel against goals set forth by the company.
- Conducted performance reviews for employees on a regular basis.
- Served as a liaison between the organization and external stakeholders.
- Participated in meetings with investors regarding financing options for the company.
- Set pricing structures according to market analytics and emerging trends.
- Led startup and creation of operational procedures and workflow planning.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
- Employed and managed vendors by negotiating deliverables, cost and expected quality.
- Developed and implemented successful sales strategies to meet business goals.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Implemented successful business strategies to increase revenue and target new markets.
- Forecasted customer demand to set prices or credit terms for goods or services.
Senior Office Financial & Coordinator Administrato
Clark County Community Resources
Las Vegas, Nevada
01.2009 - 11.2016
- Reviewed financial documents and records to assess accuracy and compliance with applicable laws, regulations, and standards.
- Identified discrepancies in financial data and recommended corrective actions to resolve them.
- Developed strategies to improve efficiency of business operations and reduce costs.
- Evaluated complex financial information from multiple sources to make sound recommendations.
- Developed and maintained annual budgeting process, including forecasting and analysis.
- Monitored department spending to ensure it was in line with approved budgets.
- Worked closely with external auditors during year-end audit process.
- Ensured compliance with applicable accounting standards, regulations, and laws.
- Assisted senior management in developing long-term financial objectives.
Coxs Communication
720 N Rancho Drive
Las Vegas, 89106
06.1991 - 11.2016
- Designed and developed training materials for new employees in the organization.
- Conducted onboarding sessions to orientate new staff members about company policies and procedures.
- Analyzed data from pre-and post-training assessments to measure effectiveness of training programs.
- Collaborated with subject matter experts to ensure accuracy of content being delivered to trainees.
- Facilitated group discussions between participants to promote active engagement in learning activities.
- Documented all training activities including attendance records, feedback forms, surveys.
Education
Paralegal - Purchasing, Procurement, and Contracts Management
UNLV - WIlliams S. Boyd School of Law
Las Vegas, NV07-2011
BBA - Legal Administrative Assisting
College of Southern Nevada
Las Vegas, NV05-1996
Associate of Applied Science - Business Finance
South Puget Sound Community College
Olympia, WA05-1993
High School Diploma -
Timberline High School
Lacey, WA06-1991
Certificate in Banking And Financial Degree - Accounting And Finance
New Market Vocational Center
Olympia, WA06-1991
Skills
- Administrative Leadership
- Financial Management
- Project Management
- Staff Supervision
- Discretion and Confidentiality
- Schedule Coordination
- Scheduling expertise
- MS Office
- Process Improvement
- Presenting Ideas and Plans
- Contract Negotiation
- Business Development
- Permit applications
- Budget Planning
- Customer Service
- Negotiation
- Relationship Building
- Financial Analysis
- Bookkeeping
- Tax Preparation
- Auditing
- Regulatory Compliance
- Financial Reporting
- Payroll Administration
- Year-end close
- General ledger accounting
- Quickbooks expertise
- MS Office Suite
- Problem-Solving
- Team building
- Operations Management
- Performance Management
- Business Administration
- Contract Management
- Workforce Management
- Marketing
- Expense Tracking
- Staff Development
Certification
Banking and Finance Certicate
Affiliations
- Providing bookkeeping to local churches and planning big events. Advocate in the community for housing and community out reach programs.
Accomplishments
- RLW Business Women's Award for Community Development
- Clark County Award of Partnership in Housing
- Clark County Award Community Service
- Clark County Grants Housing Award
- Cox Communications Facilitator Award
- Empolyee of the year Award
- Trainer of the Year Award
Timeline
Owner
RLW-Wickel Excavation & Trucking Inc.
04.2015 - Current
Senior Office Financial & Coordinator Administrato
Clark County Community Resources
01.2009 - 11.2016
Coxs Communication
720 N Rancho Drive
06.1991 - 11.2016
Banking and Finance Certicate
Paralegal - Purchasing, Procurement, and Contracts Management
UNLV - WIlliams S. Boyd School of Law
BBA - Legal Administrative Assisting
College of Southern Nevada
Associate of Applied Science - Business Finance
South Puget Sound Community College
High School Diploma -
Timberline High School
Certificate in Banking And Financial Degree - Accounting And Finance
New Market Vocational Center
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