Lisa Rollins
Milwaukee,WI
Summary
Property Management professional with over 30 years of experience in residential and commercial property oversight. Proven ability to manage operations, enhance resident satisfaction, and improve property performance. Seeking to continue growing within the industry by leveraging deep expertise and expanding professional knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Multi-Site Property Manager
Fiduciary Real Estate Development
01.2023 - Current
- - Manage two residential properties totaling 396 units.(RV and RW)
- - Conduct interviews and assist in the hiring process across both sites.
- - Train and mentor on-site staff to improve performance and promote professional development.
- - Address concerns from residents, prospects, and vendors in a prompt and professional manner.
- - Ensure properties are well-maintained, safe, and presentable.
- - Oversee maintenance operations and leasing activities.
- - Coordinate move-ins and move-outs to ensure smooth transitions.
- - Manage rent delinquencies and the eviction process in accordance with company policies.
- - Support resident retention initiatives through excellent service and community engagement.
- - Assist in developing annual budgets and ensure adherence to financial goals.
Property Manager
Fiduciary Real Estate Development
01.2022 - 01.2023
- - Conducted interviews and assisted with staffing needs at assigned properties.
- - Supervised leasing, maintenance, and daily operations to ensure optimal performance.
- - Handled resident and vendor communications with professionalism and responsiveness.
- - Monitored property conditions and coordinated repairs and improvements.
- - Managed delinquencies, coordinated evictions, and supported lease compliance.
- - Collaborated on budget planning and monitored expenses to ensure financial targets were met.
Portfolio Property Manager
Hunt Management, Inc.
06.2017 - 05.2022
- - Acted as liaison between association boards and residents across 10 associations totaling approximately 900 units.
- - Attended board and annual meetings and advised boards on governance and compliance with statutes.
- - Obtained and summarized bids for projects; provided expert recommendations.
- - Scheduled, coordinated, and oversaw property projects and maintenance.
- - Ensured ongoing upkeep and functionality of building systems and grounds.
- - Created and managed annual budgets for each association.
- - Implemented new policies and rules developed by Boards of Directors.
- - Quoted insurance periodically per board requests.
- - Processed invoices and recommended legal actions for delinquent accounts.
- - Provided capital improvement recommendations aligned with reserve studies.
Education
Skills
- - Proficient in Yardi Property Management Software
- - Rent Manager XI
- - Jenark
- - Entrata
- - Funnel Leasing CRM
- - Microsoft Word & Excel
- - ACH/EFT Payment Systems
- - Online Deposit Scanners
- - Multi-line Telephone Systems
Certification
- - CMCA - Certified Manager of Community Associations
- - AMS - Association Management Specialist
- - ARM - Accredited Residential Manager (IREM)
Timeline
Multi-Site Property Manager
Fiduciary Real Estate Development
01.2023 - Current
Property Manager
Fiduciary Real Estate Development
01.2022 - 01.2023
Portfolio Property Manager
Hunt Management, Inc.
06.2017 - 05.2022
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