Lisa Romero
Madisonville
Summary
Dependable professional with a versatile background in personal support and housekeeping management. Known for effective interpersonal communication and commitment to client satisfaction, ensuring seamless operations and high-quality service delivery. Proven ability to foster teamwork and communication, ensuring high standards in client care and operational efficiency.
Overview
23
23
years of professional experience
Work History
Personal Support Worker
NW Connections
Bend
03.2025 - 11.2025
- Assisted clients with daily living activities and personal care routines.
- Communicated effectively with clients to understand their needs and preferences.
- Administered medications as directed by healthcare professionals for client safety.
- Helped clients with personal needs from exercise to bathing and personal grooming.
Personal Support Worker
Diversability
Bend
02.2023 - 03.2025
- I worked with children and adults with disabilities.
- Assisted clients with daily living activities and personal care routines.
- Documented client progress and reported any changes to the healthcare team.
- Provided companionship and emotional support and companionship on outings.
- Job coaching for those with disabilities at various locations.
Sales Associate
Bath and Body Works, Limited Brands
Bend
11.2023 - 02.2024
- Seasonal position, part time
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Worked with fellow sales team members to achieve group targets.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
Housekeeping Manager
Tetherow Resorts
Bend
04.2021 - 08.2023
- I managed five different cleaning departments, including subcontractors.
- Managed 100 hotel rooms and 55 extra-large home rentals on a daily basis.
- Managed inventory of cleaning supplies and equipment for efficient operations.
- Collaborated with other departments to address guest requests and concerns.
- Coordinated special cleaning projects during off-peak times to enhance facilities.
- Ordered cleaning supplies, linens, chemicals, amenities. as needed.
- Developed and implemented housekeeping policies and procedures to ensure efficient operations.
- Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
- Conducted regular meetings with housekeeping staff to discuss performance issues.
- Assisted in budget preparation related to labor costs, materials and supplies expenses.
Owner/Operator
Just Like New Cleaning
Fort Collins
11.2002 - 03.2021
- Managed daily operations and scheduling for cleaning teams across various sites.
- Trained new staff on cleaning techniques and safety procedures for efficient service.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Implemented marketing strategies to attract new customers and retain existing ones.
- Oversaw quality control measures to ensure high standards of cleanliness and service.
- Maintained inventory of cleaning supplies and equipment for operational readiness.
- Developed client relationships through regular communication and service follow-ups.
- Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Education
Associate of Science - Sociology And Nursing
Laramie County Community College
Cheyenne, WY06-2006
Skills
- Effective communication
- Problem solving
- Team collaboration
- Time management
- Verbal and written communication
- Interpersonal communication
- Relationship building
- Reliable
Accomplishments
Angieslist Super Service Award 2009-2015
Timeline
Personal Support Worker
NW Connections
03.2025 - 11.2025
Sales Associate
Bath and Body Works, Limited Brands
11.2023 - 02.2024
Personal Support Worker
Diversability
02.2023 - 03.2025
Housekeeping Manager
Tetherow Resorts
04.2021 - 08.2023
Owner/Operator
Just Like New Cleaning
11.2002 - 03.2021
Associate of Science - Sociology And Nursing
Laramie County Community College