Lisa Rosales

• Caregiver to terminally ill family member.
• Responsibilities included coordinating medical appointments, administering medicines, daily physical therapy, preparing meals, as well as managing finances and care-related expenses.

• Coordinate and implement department activities and projects.
• Provide clerical support and assistance to over 50 department managers and supervisors.
• Order supplies needed for division and maintain inventory for Food and Beverage Office.
• Create purchase orders for department.
• Utilize Birch Street, Avero, and Open Table on daily basis.
• Played significant role in staffing, opening and running of Jade Waters.
• Specifically support and assist Director of Food and Beverage.

• Assist Food and Beverage Director in supervising daily operations including member dining, private events, and bartending operations.
• Supervise setups, breakdowns, and quality of service of private events with yearly budget of $2 million.
• Assist Food and Beverage Director with administrative duties including, scheduling and payroll of 50+ front of house employees utilizing ADP.
• Invoicing
• Utilizing Aloha for void reports, daily sales, updating Checkbook, and updating and entering new menu items for dining room into system.

Director of Catering 2007-2008 Sunset Hills Country Club-Thousand Oaks, CA Retail Manager

• Oversee all food service in club including daily dining room operation and banquet services.
• Work closely with Executive Chef to coordinate all food service from kitchen to all Food and Beverage outlets.
• Manage hiring, training, scheduling, and yearly performance reviews of 25 front of house employees.
• Helped create Member social committee to involve Members in planning events for entire membership.
• Assist Food and Beverage Director in managing expenses and payroll.
• Execute all Member and private events/golf tournaments.
• Continued all duties of Bar Manager
• Booked, planned, and coordinated all Member/Private events and golf tournaments.
• Managed administrative requirements of position utilizing Sage.
• Increased revenue by executing cold/follow up calls and attending/hosting networking events.
• Communicated event requirements in advance to appropriate departments or outside vendors and followed up to ensure that corporate standards of quality and service were met.

Bartender/Bar Manager

2001-2015

Sunset Hills Country Club-Thousand Oaks, CA

• Directly responsible for ordering of all liquor, beer, and wine products
• Code all beverage invoices.
• Conduct monthly beverage inventories to ensure beer/wine cos remains at 22% or under and liquor remains at 24% or under.
• Create seasonal cocktail menus and wine lists.

1989 to 1999

Target Stores-Ventura County and San Fernando Valley

• Worked in and managed all departments in various stores throughout district. Assisted other stores in need as District Trainer, as well as being part of team that helped open new stores.
• Sales Floor Manager-Responsible for managing sales floor staff, keeping sales floor stocked by ordering merchandise weekly, creating appealing clothing displays and profitable front end cap displays.
• Human Resource Manager- Responsible for hiring and scheduling 75-100 hourly store personnel. Provided orientation sessions for all new hires. Implemented and supported all Dayton Hudson training programs. Assisted department managers with employee evaluations and provided support when carrying out disciplinary action when needed.
• Experience in shipping and receiving, chargeback procedures and front end cash office.