Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Lisa Rostorfer

Marysville

Summary

Dynamic professional with a proven track record at Revco Solutions, excelling in problem-solving and client relationship management. Successfully reduced outstanding receivables through strategic planning and advanced skip-tracing techniques. Recognized for fostering teamwork and enhancing operational efficiency, ensuring accurate collections and improved financial outcomes.

Overview

37
37
years of professional experience

Work History

Consultant

Revco Solutions
11.2012 - Current
  • Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
  • Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
  • Utilized advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
  • Maintained accurate records of customer interactions, transactions, and comments in the CRM system for timely follow-up actions.

Assistant Store Manager

Dunhams Sporting Goods
06.2010 - 11.2012
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Created and maintained safe and secure work environments for employees.

Receiving Manager

Kmart
09.1988 - 04.2010
  • Unloaded, sorted and stored incoming merchandise.
  • Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
  • Managed shipping and receiving team, overseeing training, schedules and work assignments.
  • Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
  • Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Managed inbound receiving departments.
  • Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.

Education

High School Diploma -

Marysville High School
Marysville,OH
06-1989

Skills

  • Problem-solving
  • Attention to detail
  • Team leadership & development
  • Client relationships
  • Integrity and honesty
  • Issue resolution
  • Analytical thinking
  • Strategic planning

Interests

  • Crafting and DIY Projects
  • Drawing and Painting

Timeline

Consultant

Revco Solutions
11.2012 - Current

Assistant Store Manager

Dunhams Sporting Goods
06.2010 - 11.2012

Receiving Manager

Kmart
09.1988 - 04.2010

High School Diploma -

Marysville High School

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Lisa Rostorfer