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Lisa Rostorfer
Marysville
Summary
Dynamic professional with a proven track record at Revco Solutions, excelling in problem-solving and client relationship management. Successfully reduced outstanding receivables through strategic planning and advanced skip-tracing techniques. Recognized for fostering teamwork and enhancing operational efficiency, ensuring accurate collections and improved financial outcomes.
Overview
37
37
years of professional experience
Work History
Consultant
Revco Solutions
Columbus, OH
11.2012 - Current
- Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
- Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
- Utilized advanced skip-tracing techniques to locate hard-to-find debtors, increasing the likelihood of successful collections efforts.
- Maintained accurate records of customer interactions, transactions, and comments in the CRM system for timely follow-up actions.
Assistant Store Manager
Dunhams Sporting Goods
Marysville, Ohio
06.2010 - 11.2012
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Created and maintained safe and secure work environments for employees.
Receiving Manager
Kmart
Marysville, Oh
09.1988 - 04.2010
- Unloaded, sorted and stored incoming merchandise.
- Verified deliveries against paperwork and contacted vendors to resolve discrepancies.
- Managed shipping and receiving team, overseeing training, schedules and work assignments.
- Trained and supervised staff in the accurate processing of inbound shipments, ensuring timely delivery to sales floor.
- Developed strong relationships with vendors, resulting in better communication and reduced shipping errors.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Managed inbound receiving departments.
- Conducted regular audits of warehouse inventory, ensuring accuracy and accountability within the team.
Education
High School Diploma -
Marysville High School
Marysville,OH06-1989
Skills
- Problem-solving
- Attention to detail
- Team leadership & development
- Client relationships
- Integrity and honesty
- Issue resolution
- Analytical thinking
- Strategic planning
Interests
Timeline
Consultant
Revco Solutions
11.2012 - Current
Assistant Store Manager
Dunhams Sporting Goods
06.2010 - 11.2012
Receiving Manager
Kmart
09.1988 - 04.2010
High School Diploma -
Marysville High School