Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Rozelle

Dayton,OH

Summary

Highly motivated new RN graduate committed to professional development. With over twenty five years as a Certified Medical Assistant I am dedicated to treat all patients with kindness, empathy and respect. With significant experience in both clinical and administrative aspects education has become my passion. Effective communication and providing the knowledge and tools is crucial to improving and enhancing the overall quality of life.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Certified Medical Assistant

SureCare Medical Center - Premier Health
05.2001 - Current
    • Administered patient assessments and collected vital signs to support clinical teams.
    • Coordinated patient appointments, ensuring efficient scheduling and reduced wait times.
    • Assisted healthcare providers in minor surgical procedures, maintaining sterile environments.
    • Educated patients on treatment plans and medication adherence for improved health outcomes.
    • Implemented electronic health record systems, enhancing data accuracy and accessibility.
    • Trained new medical assistants on best practices and office protocols for improved workflow.
    • Led quality assurance initiatives to enhance patient care standards and safety compliance.
    • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
    • Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
    • Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
    • Taught patients about medications, procedures, and care plan instructions.
    • Prepared and administered medications to alleviate patient symptoms.
    • Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
    • Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
    • Educated patients on preventative care measures, effectively reducing the risk of future health complications.
    • Obtained client medical history, medication information, symptoms, and allergies.
    • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
    • Completed EKGs and other tests based on patient presentation in office.
    • Prepared lab specimens for diagnostic evaluation.
    • Oriented and trained new staff on proper procedures and policies.

Admission Triage Coordinator

Miami Valley Hospital - Hospitalist Group
01.2021 - 03.2023
    • Coordinated patient admissions, ensuring efficient workflow and timely responses to physician requests.
    • Optimized communication between hospital staff and patients to enhance care delivery and streamline operations.
    • Managed triage processes using electronic health record systems to prioritize patient needs effectively.
    • Facilitated interdisciplinary team meetings, promoting collaboration among healthcare professionals for patient-centered care.
    • Analyzed triage data trends, identifying areas for process improvement and enhancing operational efficiency.
    • Relayed triage information and facilitated communication between provider and patient concerning patient disposition.
    • Expedited high-priority cases through efficient identification, tracking, and management of urgent medical situations requiring immediate attention.
    • Safeguarded patient confidentiality by adhering strictly to HIPAA guidelines while handling sensitive medical information during triage operations.
    • Developed strong relationships with healthcare providers, fostering collaboration in delivering quality patient care.
    • Improved communication between healthcare providers by effectively managing and disseminating critical patient information.
    • Coordinated patient intake processes to ensure timely assessment and prioritization of care needs.
    • Implemented standardized workflows for triage assessments, enhancing operational efficiency within the team.

Education

Associate of Applied Science - REGISTERED NURSING

CLARK STATE COLLEGE
570 E. Leffel Lane • Springfield, Ohio 45505
05-2025

Associate of Applied Science - MEDICAL ASSISTING

RETS TECH CENTER
555 E. ALEX BELL ROAD CENTERVILLE, OHIO 45459
02-2001

Skills

  • HIPAA compliance
  • Medical terminology
  • Patient care
  • Clinical documentation
  • Medication administration
  • Electronic health records
  • Patient documentation
  • Patient assessments
  • Multitasking and organization
  • Triage assessment
  • Team collaboration
  • Patient scheduling
  • Phlebotomy
  • Compassionate
  • Direct patient care
  • Clinical judgment
  • Triage
  • Continuous improvement
  • Care coordination
  • Health promotion
  • Patient condition monitoring
  • Relationship building
  • Certified in CPR/AED
  • Patient care assessment
  • Patient education
  • Effective communication
  • Active listening
  • Critical thinking
  • Reliability
  • Compassionate and caring
  • Nursing process
  • Telephone triage
  • Prescription refills
  • Continuing education
  • Patient assessment
  • Diabetes management
  • Patient management
  • Quality improvement

Certification

  • CCMA - Certified Clinical Medical Assistant
  • BLS


Timeline

Admission Triage Coordinator

Miami Valley Hospital - Hospitalist Group
01.2021 - 03.2023

Certified Medical Assistant

SureCare Medical Center - Premier Health
05.2001 - Current

Associate of Applied Science - REGISTERED NURSING

CLARK STATE COLLEGE

Associate of Applied Science - MEDICAL ASSISTING

RETS TECH CENTER

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