Lisa Russ
West Milford
Summary
Dedicated and experienced administrative professional seeking a clerical position where I can utilize my organizational, communication, and problem-solving skills to support company operations and contribute to business success.
Overview
31
31
years of professional experience
Work History
Clerical
Sherlock Home Inspectors
03.2020 - Current
- Answer phones
- Typing reports
- Scheduling appointments & confirming appointments
- Filing
- Scanning
Sales Associate
Coldwell Banker
12.2017 - 01.2020
Sales Associate
Weichert Realtors
West Milford
06.2008 - 12.2017
Sales Associate then promoted to Inventory Control
Bed Bath & Beyond
11.2009 - 06.2010
- (Left due to having a baby)
Mortgage Loan Underwriter/Processor
Country Funding
Ramsey
06.1999 - 12.2007
- Developed, documented and closed residential mortgage loans.
- Work with closing attorneys & title companies clearing title.
- Conduct office services such as answer phones, file, copy, mail, check inventory, order supplies, data entry, etc.
- Verify loan documents including income, credit, appraisals and title.
- Run credit reports on customers.
- Review file documentation and make sure all items needed are requested.
- Order pre-existing mortgage histories, payoffs, verification of mortgage, title, deed, etc.
- Order appraisal on homes to be refinanced and follow up with customer/appraiser.
- Run Du findings on lenders websites and clear all conditions for closing.
- Review and 'check in' all legal and income documentation.
- Coordinate contact with lenders and ensure accurate and timely processing of each file.
- Prepare 'RESPA' docs in accordance with government policy & regulations.
- Deliver fully packaged and processed loan files to lenders which meets company standard and guidelines.
- Review HUD for completeness and accuracy.
- Meet crucial deadlines requested.
Closing Coordinator
Residential Money Centers, Inc. / GMAC
Montvale
10.1995 - 05.1999
- Contacted and informed customers of legal documentation needed to process and close loan.
- Set closing dates on conference call between attorney and customer.
- Reviewed approved terms of loan with customer.
- Requested notarized pre-existing payoffs and histories on mortgages.
- Requested notarized verification of employment and rental histories.
- Acted as liaison between mortgage loan officer and customer.
Office Services
Residential Money Centers, Inc / GMAC
Montvale
08.1994 - 10.1995
- Conducted data entry, filed, copied.
- Ran credit reports on perspective customer.
- Set up new brokers in computer system (upon receiving broker license).
- Ran daily reports on company and employee productivity.
- Separated and distributed incoming mortgage applications to loan officers.
- Checked inventory and ordered supplies.
Switchboard Operator
Residential Money Centers Inc/ GMAC
Montvale
02.1994 - 08.1994
- Answered and transferred 50+ incoming lines.
- Took detailed messages for executives.
- Trained new employees.
Education
Medical Coding Student -
Penn Foster Online
05.2023
Real Estate -
Weichert School of Real Estate
01.2008
High School -
Mahwah High School
01.1991
Skills
- Windows XP
- Microsoft Word
- Excel
- Access
- Outlook
- Internet
- Calyx
- Problem solving
- Communication
- Leadership
- Medical Terminology
References
Available upon request.
Timeline
Clerical
Sherlock Home Inspectors
03.2020 - Current
Sales Associate
Coldwell Banker
12.2017 - 01.2020
Sales Associate then promoted to Inventory Control
Bed Bath & Beyond
11.2009 - 06.2010
Sales Associate
Weichert Realtors
06.2008 - 12.2017
Mortgage Loan Underwriter/Processor
Country Funding
06.1999 - 12.2007
Closing Coordinator
Residential Money Centers, Inc. / GMAC
10.1995 - 05.1999
Office Services
Residential Money Centers, Inc / GMAC
08.1994 - 10.1995
Switchboard Operator
Residential Money Centers Inc/ GMAC
02.1994 - 08.1994
Medical Coding Student -
Penn Foster Online
Real Estate -
Weichert School of Real Estate
High School -
Mahwah High School