Lisa Ryno

Applebees

Bartender's Unlimited

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.

Manager

Fatbacks

07.2018 - 06.2024

Manager

IHOP

05.2012 - 06.2018

Designed methods to improve team performance and operational efficiency.
Managed inventory levels, ensuring timely replenishment and reduced wastage.
Implemented training programs for staff, improving skill sets and job performance.
Coordinated daily operations, optimizing workflows to meet production targets.
Developed and implemented operational procedures to enhance efficiency in workflow management.
Trained staff on best practices for inventory control and product handling.
Monitored team performance, providing feedback to ensure adherence to company standards.
Collaborated with cross-functional teams to improve customer service processes.
Analyzed sales data to identify trends and inform stock management strategies.
Facilitated regular team meetings to discuss goals, challenges, and performance metrics.
Optimized scheduling processes to align staffing levels with peak demand periods.
Assisted in creating training materials for new hires, ensuring smooth onboarding experience.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers and suppliers through account development.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Improved safety procedures to create safe working conditions for workers.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Improved marketing to attract new customers and promote business.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Organized professional development programs for staff, leading to improved performance and skill sets.
Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
Boosted employee morale and reduced turnover through development and implementation of comprehensive rewards and recognition program.
Spearheaded transition to remote work during global health crisis, ensuring business continuity and employee safety.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Increased market share with strategic business development efforts, expanding into untapped markets.
Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
Fostered partnerships with industry leaders, enhancing company's reputation and creating new business opportunities.
Improved customer satisfaction scores by overhauling customer service protocols and training staff in customer engagement techniques.
Developed and executed marketing strategies that effectively communicated brand values, increasing brand recognition.
Managed budget allocations to prioritize spending on high-impact projects, optimizing resource utilization.
Streamlined project delivery processes, significantly reducing time to market for new product launches.
Developed comprehensive risk management plan, minimizing potential disruptions to business operations.
Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.

Summary

Overview

Work History

Applebees

Manager

Manager

Skills

Certification

Timeline

Manager

Manager

Applebees

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