Lisa Sandy
North Lauderdale,FL
Summary
IT professional with strong background in coordinating and managing technology infrastructure. Expertise in network administration, troubleshooting, and system optimization. Known for fostering team collaboration and driving results in dynamic environments. Adaptable, reliable, and skilled in ensuring seamless IT operations and support.
Overview
13
13
years of professional experience
Work History
Regional IT Coordinator
PACE Center for Girls
04.2020 - Current
- Maintained up-to-date inventory of hardware and software assets, optimizing resource allocation and cost control.
- Reduced downtime with proactive IT support and rapid issue resolution.
- Evaluated emerging technologies for potential implementation in order to maintain a competitive edge in the market.
- Conducted thorough risk assessments before implementing any changes to systems or processes, minimizing negative impact on operations.
Systems Analyst
Pediatric Associates Hollywood
06.2013 - 04.2020
• Provided expert application support for XPM and E-Medsys EHR applications, assisting users in navigating and utilizing these systems effectively
• Managed Windows and application login accounts, ensuring secure access and user compliance with company policies
• Diagnosed and resolved technical hardware and software issues efficiently, minimizing disruption to daily operations
• Investigated system issues and implemented effective resolutions to reduce downtime and enhance system performance
• Delivered prompt technical support for end-users, effectively resolving issues to maintain a seamless operational environment
Education
Associate of Applied Science - Cyber Security
12-2025
- Dean's List 2025
Associate of Science - Computational Science
06-2016
- Honor Roll 2014
Skills
- IT compliance
- IT procurement
- IT asset management
- Customer support
- Hardware installation
- IT risk management
- Mobile device management
- SharePoint administration
- Exchange server
- Group policy management
- Microsoft teams
- Remote work experience
Timeline
Regional IT Coordinator - PACE Center for Girls
04.2020 - Current
Systems Analyst - Pediatric Associates Hollywood
06.2013 - 04.2020
University of Phoenix - Associate of Applied Science, Cyber Security
Colorado Technical University - Associate of Science, Computational Science