Lisa Sanetti
Port Saint Lucie
Summary
Dedicated property management professional with over 15 years of experience in managing Tax Credit, HUD, and Conventional properties. Committed to delivering exceptional customer service while specializing in resident retention through community engagement and effective conflict resolution. Expertise in property management software, including Yardi/CRM and Onsite, has resulted in the successful implementation of marketing strategies that achieved a 98% closing rate and zero delinquency at month-end. Open to relocation and authorized to work in the U.S. for any employer.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Property Manager
Styles Property Management
06.2022 - 05.2025
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Followed up on delinquent tenants and coordinated collection procedures.
Family Self-Sufficiency Coordinator
The Housing Authority of the City of Fort Pierce
03.2023 - 03.2024
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Observed security measures to maintain confidentiality and restrict access by unauthorized individuals.
- Collaborated with families to assist in growth, development, and education to increase potential.
- Identified available community resources and programs for families of disabled children.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Completed comprehensive assessments of families to identify needs and develop treatment plans.
Property Manager
Cambridge Management
12.2015 - 04.2020
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
- Coordinated with legal counsel to resolve tenant disputes.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Completed annual rent calculations using housing database software.
- Communicated effectively with owners, residents, and on-site associates.
Assistant Property Manager
Saddles Brook Apartment
04.2001 - 05.2005
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Inspected common areas for cleanliness and notified maintenance of overflowing trash.
- Kept accurate records of all resident and tenant correspondence.
- Processed security deposit refunds.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Education
High school diploma -
Gold Coast Professionals Schools
Boca Raton, FL05.2025
Certificate in Medical Assisting -
Lincoln College of Technology
Marietta, GA11.2007
Diploma - undefined
Cornerstone Christian School
Townsend, GA12.2001
Skills
- Tenant relations
- Work order monitoring
- Lease administration
- Debt control
- Multi-family property management
- Database management
- Apartment maintenance
- Lease renewals
- Maintenance coordination
- Tenant and eviction laws
- Fair housing compliance
- Business development
Certification
- FSS Coordinator September 2023 to Present Family Self Sufficiency Coordinator
- Driver's License
- Fair Housing April 2024 to April 2025
Timeline
Family Self-Sufficiency Coordinator
The Housing Authority of the City of Fort Pierce
03.2023 - 03.2024
Property Manager
Styles Property Management
06.2022 - 05.2025
Property Manager
Cambridge Management
12.2015 - 04.2020
Assistant Property Manager
Saddles Brook Apartment
04.2001 - 05.2005
Diploma - undefined
Cornerstone Christian School
High school diploma -
Gold Coast Professionals Schools
Certificate in Medical Assisting -
Lincoln College of Technology
Similar Profiles
Sacha SturgeonSacha Sturgeon
Regional Property Manager at Styles Property ManagementRegional Property Manager at Styles Property Management
ANAYANCY ESCOBARANAYANCY ESCOBAR
Property Manager / Property Assistant Manager at Styles Property ManagementProperty Manager / Property Assistant Manager at Styles Property Management
Juliet MbithiJuliet Mbithi
Talent & Culture Assistant (HR Assistant) at Ibis Styles Westlands (Accor Group Property)Talent & Culture Assistant (HR Assistant) at Ibis Styles Westlands (Accor Group Property)
Kyon AldermanKyon Alderman
Caregiver at Companion CareCaregiver at Companion Care
PAUL BAKERPAUL BAKER
Deputy Sheriff at Broward Sheriff's OfficeDeputy Sheriff at Broward Sheriff's Office