Lisa Santiago
Elizabeth,PA
Summary
Proven Project and Logistics Coordinator with a track record of enhancing productivity and client satisfaction at Schneider Electric. Excelled in stakeholder relationship management and project coordination, ensuring seamless operations and timely deliveries. Demonstrated leadership by training teams and improving processes, leading to increased efficiency and positive outcomes.
Overview
13
13
years of professional experience
Work History
Project Coordinator
Schneider Electric
11.2021 - Current
- Kept projects on schedule by managing deadlines and adjusting workflows.
- Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
- Enhanced team collaboration through regular meetings, fostering a positive work environment for increased productivity.
- Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
- Coordinated cross-functional teams to achieve seamless collaboration in achieving project objectives.
- Maintained database and spreadsheets with accurate inventory and status.
- Improved client satisfaction with timely updates and transparent communication throughout the project lifecycle.
- Responded to requests for information on materials to inquiring parties.
- Identified potential risks and developed mitigation strategies to minimize disruptions to project timelines.
- Collaborated with stakeholders to define clear project goals, leading to consistent alignment with expectations throughout the process.
Logistics Coordinator Team Lead
Schneider Electric
02.2011 - 11.2021
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Managed cross-functional teams for efficient project execution and timely completion.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Education
Bachelor of Science - Elementary Education
Millersville University of Pennsylvania
Millersville, PA12.2007
Skills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Attention to Detail
- Customer Service
Timeline
Project Coordinator
Schneider Electric
11.2021 - Current
Logistics Coordinator Team Lead
Schneider Electric
02.2011 - 11.2021
Bachelor of Science - Elementary Education
Millersville University of Pennsylvania