Lisa Santiago

• Produces components by assembling parts and subassemblies
• Reads and deciphers schematics, blueprints, and assembly instructions
• Positions or aligns components and parts, either manually or with hoists
• Uses hand tools or machines to assemble parts
• Inspection check on brakes
• Conducts quality control checks
• Cleans and maintains work area and equipment, including tools
• Prepares work to be accomplished by studying parts lists and gathering parts, subassemblies, tools, and materials
• Positions parts and subassemblies by using templates or reading measurements
• Assembles components by examining connections for correct fit, fastening parts and subassemblies
• Verifies specifications by measuring completed component
• Resolves assembly problems by altering dimensions to meet specifications; notifying supervisor to obtain additional resources
• Keeps equipment operational by completing preventive maintenance requirements, following manufacturer's instructions, troubleshooting malfunctions, and calling for repairs
• Maintains a safe and clean working environment by complying with procedures, rules, and regulations
• Maintains inventory by checking stock to determine supply levels, placing and tracking orders, and verifying receipt of supplies
• Conserves resources by using equipment and supplies as needed to accomplish job results
• Documents actions by completing production and quality forms.

Dispatchers coordinate and communicate vital information, such as customer orders, service requests, and emergency alerts.

• Prepares and updates field units and route schedules
• Logs calls and service requests
• Monitors and maintains multi-line communication systems
• Organizes deployment strategy based on field personnel and urgency of requests
• Utilizes computer-aided dispatch systems. Four computer/ mulitplatorms and four land lines at once.
• Records accurate information such as location and time
• Determines, monitors, and ensures the availability of units to dispatch

• Directed about 700-800 calls per night to the appropriate queue
• Remotely operate or monitor alarm systems pertaining to theft, armed robbery, intrusion, civil defense, and the nation weather service's warning systems. On a multi system platform (3 computers, 4 landlines operating at once)
• This includes computer-aided dispatch systems to quickly meet a caller's needs
• Called upon to use social and communication skills to help resolve various calls
• Ability to read maps and provide clear directions. To callers for direction.
• Ability to advise callers on how to handle medical and other emergencies calls.

• Responsible for processing all assigned initial and final collateral reviews in a timely and accurate manner based on the review requirements of each servicing level of agreement (Fannie Mae- shortest deadline out of all loans)
• Verify mortgage loan documents (Single family, Commercial, Auto, Manufactured homes)
• Identify the category of each collateral file
• Perform review of collateral and documents to ensure documents meet agency guidelines (Ginnie Mae, Fannie Mae, and Freddie Mac) or customer agreements in a timely and accurate manner
• Audit/ research and clear exceptions
• File collateral document and update system of record accordingly
• Responsible for project management- any audits conducted anything failed I would correct and resubmit for approval
• Typically dealing with over 10,000-80,000 loans at a time, also assisted finding & training up to 50 people at a time assist depending on the deadline urgency.