Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

LISA SAPIA

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

26
26
years of professional experience

Work History

Sales Associate

Walmart Pharmacy
02.2010 - 08.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Office Manager

COLOGNES'S QUALITY CABINETS
04.1986 - 09.2009
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

Tax Preparer

H & R Block Tax Services
01.1986 - 04.2000
  • Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
  • Analyzed financial records to verify accuracy of tax returns.
  • Provided exceptional customer service during peak tax season by remaining calm under pressure and addressing client concerns promptly and professionally.
  • Increased client satisfaction by providing accurate and timely tax preparation services.

Education

High School Diploma -

Hahnville High School
Hahnville, LA
05-1975

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Multi-tasking strength
  • Excellent people skills
  • Problem-solving skills

Timeline

Sales Associate

Walmart Pharmacy
02.2010 - 08.2011

Office Manager

COLOGNES'S QUALITY CABINETS
04.1986 - 09.2009

Tax Preparer

H & R Block Tax Services
01.1986 - 04.2000

High School Diploma -

Hahnville High School

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LISA SAPIA