LISA SAVVINIDIS
Tarpon Springs,Fl
Summary
Dynamic and results-driven professional with over43 years of experience in the travel industry. Exceptional interpersonal and leadership skills, honed through roles as a travel agency owner and manager. Proven ability to identify and fulfill client needs with precision and charisma, driving business growth and cultivating strong relationships with clients and suppliers. Demonstrated success in achieving a500% revenue increase as President/CEO of TravelWorks USA. Seeking to leverage sales, marketing, and organizational expertise in a new career.
Developed skills in strategic planning and organizational leadership within corporate environment, seeking to transition into new field. Demonstrated ability to drive growth and enhance operational efficiency, leveraging expertise in financial management and team leadership. Looking to apply these transferable skills to make meaningful impact in different industry.
Overview
34
34
years of professional experience
Work History
President/CEO
TravelWorks USA, Inc – Travel Leaders Franchise Group
01.2007 - Current
- Designed and arranged custom travel itineraries for individual and corporate clients, including detailed proposals and pricing
- Assessed client needs and recommended tailored solutions within budgetary constraints
- Coordinated large-scale incentive programs for corporate clients, including hotel procurement and site inspections
- Cultivated long-term relationships with clients and preferred suppliers, ensuring high customer satisfaction and loyalty
- Provided training and mentorship to staff and independent contractors
- Spearheaded marketing initiatives targeting diverse customer segments
- Successfully grew the company’s gross annual sales from $500,000 to over $3 million
Travel Agency Manager
Carlson Wagonlit Travel
04.2003 - 12.2007
- Managed daily operations of a retail travel agency serving corporate and leisure clients
- Oversaw productivity and monitored expenses for an agency generating $15 million in annual sales
- Trained and supported new hires, fostering a collaborative and high-performing team environment
- Built and maintained relationships with key clients and preferred suppliers to ensure seamless service delivery
Independent Travel Consultant
Carlson Wagonlit Travel
02.1996 - 03.2003
- Planned and coordinated travel for both business and leisure clients
- Developed customized itineraries and pricing proposals to meet unique client needs
- Established long-term relationships with clients and industry suppliers through exceptional service
Corporate Travel Manager
Information Management Resources
04.1991 - 09.1993
- Managed the travel program for a mid-sized technology firm, including policy creation and optimization
- Negotiated preferred rates with airlines and hotel chains, achieving cost savings
- Collaborated with a contracted travel agency to streamline operations and reduce travel and expense (T&E) spend
- Developed and maintained detailed reporting to track expenditures against budget
Education
Curry College
06.1980
High School Diploma - undefined
The Karafin School
06.1978
Skills
- Outgoing and personable sales professional identifying and capitalizing on needs and desires of clientele
- Strong communication skills and dedication to customer satisfaction; excellent telecommunicator Building trust and the ability to influence and guide my customers
- Strong organizational skills pertaining to financial and personal recordkeeping
- Well-developed sense for management, task delegation, training, and conflict resolution
- Professional level of computer literacy, including knowledge of Microsoft office2024 and Microsoft365
- Experienced user of organizational and data entry applications such as Sabre ClientBase, AgentMate, Amadeus, and TravelPort GDS
- Experienced user of accounting applications Intuit Quickbooks and Sabre TRAMS
- Typing speed averaging60 WPM
- Leadership team building
- Organizational leadership
- Strategic planning
- Operational excellence
Community Service
Passionate about travel, gardening, interior design, and volunteering., Served as President of the Harbor Oaks Homeowner’s Association (2016–2018)., Active in local events to foster connections between business and the community., Dedicated volunteer with developmentally disabled children and adults in New York., Proud mother of a New York City teacher; daughter of a former social worker.
Accomplishments
- Supervised team of 10 staff members.
Affiliations
- Travel Leaders Franchise Group
Timeline
President/CEO
TravelWorks USA, Inc – Travel Leaders Franchise Group
01.2007 - Current
Travel Agency Manager
Carlson Wagonlit Travel
04.2003 - 12.2007
Independent Travel Consultant
Carlson Wagonlit Travel
02.1996 - 03.2003
Corporate Travel Manager
Information Management Resources
04.1991 - 09.1993
High School Diploma - undefined
The Karafin School
Curry College
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