Lisa Scala
Staten Island
Summary
Compassionate and dedicated Certified Home Health Aide with experience at Freedom Care, excelling in patient care and communication. Proven ability to enhance patient well-being through effective meal preparation and personal hygiene assistance. Skilled in documentation and care plan management, ensuring safety and comfort for those in need.
Overview
20
20
years of professional experience
Work History
Home Health Aide
Freedom Care
01.2017 - Current
- Observe, record and report any changes to the immediate supervisor to ensure safety
- Prepare meals, assist with feeding based on the patient's specific dietary needs, bathing, grooming, toileting and ambulating bedridden patients
- Perform home management tasks to include light housekeeping, laundry, shopping and errands
- Demonstrate excellent communication to staff, patients' family members and other clinical resources
Waitress
Mikes Olympic Grill
01.2014 - 12.2016
- Provided excellent wait service to ensure customer satisfaction
- Meet with restaurant staff to review daily specials, menu changes and service specifications for any reservations
- Follow all relevant health department regulations
- Taking customer orders, delivering food and beverages in a timely manner
General Clerk
Metlife
08.2005 - 04.2011
- Performed inventory to replenish storage space, office supplies within company budget
- Researched, delivered and maintained a high level of confidentiality in compliance with HIPAA
- Printed, prepared, mailed and reviewed all policies with 100% accuracy to ensure agent, broker and customer satisfaction within departmental metrics
- Engaged within the team to present new opportunities for upcoming developing projects
Child Care Giver
Independent Child Care
06.2007 - 07.2008
- Assisted with meal preparation and clean up after meals.
- Assisted with the development of motor skills by playing outdoor sports and physical activities.
- Enforced rules to teach good manners and maintain safe environment.
- Used positive reinforcement and bchavior modeling to instill discipline in children and minors.
- Established and maintained safe, supportive and welcoming environments for children/ minors of all backgrounds.
- Engaged in conversations with young children to help them develop verbal communication skills.
- Kept records of daily observations and information about activities, meals served and medications administered.
Education
Port Richmond Highschool
Staten Island01.1994
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Bathing assistance
- First aid and safety
- Mobility support
- Care plan management
- Documentation
- Patient transportation
- Medication administration
- Bedside care
- Personal care aide
- Certified home health aide
Timeline
Home Health Aide
Freedom Care
01.2017 - Current
Waitress
Mikes Olympic Grill
01.2014 - 12.2016
Child Care Giver
Independent Child Care
06.2007 - 07.2008
General Clerk
Metlife
08.2005 - 04.2011
Port Richmond Highschool
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