Summary
Overview
Work History
Education
Skills
References
Timeline
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Lisa Scheele

Marshall,MN

Summary

Compassionate Certified Nursing Assistant that strives to serve patients in both their medical and personal needs. A hardworking employee with customer service experience and time management. Devoted to giving every customer a positive and memorable experience and enjoys working in a team environment.

Overview

32
32
years of professional experience

Work History

Certified Nursing Assistant/Trained Medication Aide

Avera Morningside Heights
Marshall, MN
03.2021 - Current
  • Safeguarded patient privacy with strict adherence to HIPAA protocols
  • Provided support and assistance to nursing staff with patient care activities.
  • Observed and reported unusual symptoms and changes to charge nurse.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
  • Communicated with patients to determine feelings, need for assistance, or social and emotional support.
  • Assisted patients with daily living activities, including bathing, dressing, and grooming.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Answered call lights promptly and responded to patient needs accordingly.
  • Transported patients to treatment units, using wheelchair or stretcher.
  • Assisted with ambulation of patients utilizing appropriate equipment safely.
  • Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
  • Provided emotional support to patients and families during difficult times.
  • Exhibited compassionate care and communication regarding issues surrounding death and dying.
  • Managed and maintained patient rooms, shared-living areas and nursing stations.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
  • Documented activities and recorded information in EMR system.
  • Assisted residents in preparing for activities and social programs.
  • Supported non-ambulatory residents in range of motion exercises.
  • Complied with all applicable laws governing the safe distribution of drugs.
  • Administered medications as directed by registered nurse or physician.
  • Monitored vital signs prior to administering medications to ensure safety of the patient.
  • Maintained accurate records of medication administration, including dosage, route, time administered and patient responses.
  • Verified patient information and documented medication administration accurately in patient charts.
  • Prevented spread of infection by consistent hand washing, universal precautions and special isolation procedures.

Substitute Paraprofessional

Parkside Elementary Marshall School District
Marshall, MN
02.2014 - 03.2021
  • Assisted in the implementation of educational programs for special needs children.
  • Ensured that all safety regulations were followed in the classroom environment.
  • Created and maintained positive relationships with students, parents, and colleagues.
  • Provided guidance to students in the classroom setting.
  • Applied positive reinforcement to redirect negative behaviors.
  • Offered students personalized educational, behavioral and emotional support.
  • Provided one-on-one support to students requiring additional assistance with assignments.
  • Guided students in developing organizational and study skills.
  • Contributed to a safe and inclusive learning environment for all students.
  • Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.

Travel Counselor/Reservation Agent

Schwan Food Company
Marshall, MN
06.1992 - 10.2008
  • Responsible for making and modifying domestic and international airline, car, hotel, limo, rail, and corporate jet reservations as requested by business and leisure travelers.
  • Coordinated executive meetings, planned events, catering, and assigned banquet rooms for large groups, up to several hundred people.
  • Processed reservations, ticketing, car rental, and hotel accommodations.
  • Answered inquiries for schedules, accommodations, procedures, and policies.
  • Provided solutions to conflicts within strict deadlines and a high level of pressure.
  • Assembled documentation, such as tickets, travel insurance policies, and itineraries.
  • Responsible for implementation of and compliance with corporate travel policy and mandated to report abuse.
  • Nominated for the Marvin M. Schwan Heritage of Quality Award.
  • Completed several Schwan's University courses including Ethics and Professionalism.

Education

Medical Transcription Certificate -

Allied Business Schools
Laguna Hills, CA
02-2009

Advanced Medical Terminology Certificate -

Allied Business Schools
Laguna Hills, CA
02-2009

Skills

  • Patient-focused care
  • Direct Patient Care
  • Care plan implementation
  • Medical terminology knowledge
  • Electronic Charting
  • Patient Relations
  • HIPAA Compliance
  • Responding to emergencies
  • Vital signs monitoring
  • Mobility and ambulation Assistance
  • Bedside manner
  • Collecting vital signs
  • Helping with medication
  • Condition Monitoring
  • Infection control procedures
  • Document Management
  • Customer Service
  • Excellent Communication and Listening Skills
  • Prompt Courteous Service
  • Conflict Resolution
  • Positive Attitude
  • Resourceful and Capable

References

References available upon request.

Timeline

Certified Nursing Assistant/Trained Medication Aide

Avera Morningside Heights
03.2021 - Current

Substitute Paraprofessional

Parkside Elementary Marshall School District
02.2014 - 03.2021

Travel Counselor/Reservation Agent

Schwan Food Company
06.1992 - 10.2008

Medical Transcription Certificate -

Allied Business Schools

Advanced Medical Terminology Certificate -

Allied Business Schools

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Lisa Scheele