Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Schnurman

Davie,FL

Summary

Dedicated customer service representative with extensive industry experience. Proven ability to establish rapport with clients and maintain high levels of customer satisfaction. Strong team player with a positive attitude and a focus on contributing to company success. Results-oriented with a passion for building relationships and driving business growth.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Program Manager

Terremark
Miami, FL
05.2004 - 05.2009
  • Oversaw budget management and resource allocation for multiple projects simultaneously.
  • Maintained detailed documentation for all phases of project life cycles.
  • Developed project plans, identified risks, set objectives and monitored progress towards completion.
  • Coordinated stakeholder meetings to gather requirements and provide updates.
  • Managed cross-functional teams to ensure project alignment and timely execution.
  • Conducted regular meetings with team members to review progress and address any issues or concerns arising from the program execution process.
  • Communicated regularly with external partners to ensure alignment of strategies and goals.

Satellite Systems Engineer

Lockheed Martin Technical Operations
Buckley Air Force Base, Aurora, Colorado
01.2001 - 05.2004

Monitored State of Health and Commanding of Defense Support Program constellation.

Responsibilities included:.

  • Provided engineering and operational support to US Air Force staff and crews
  • Performed trending to analyzes satellite malfunctions and to predict possible failures
  • Performed planning and calculations for spacecraft maneuvers to include repositioning, station keeping and momentum adjustments
  • Generated spacecraft command plans, engineering policies and procedures

Satellite Systems Operator

United States Air Force
Colorado Springs, Colorado
01.1997 - 01.2001

Served as an operator, mission control expert of U.S. military communication satellites.

Responsibilities included:

  • Satellite command and control.
  • Launch and early orbit, emergency recovery, end-of-life testing, satellite disposal, and state-of-monitoring.
  • Evaluated Satellite System Operators' performance for compliance with policies and procedures.
  • Trained satellite system operators by maintaining crew training programs.

Education

Some College (No Degree) -

Iowa Western Community College
Council Bluffs, IA

Skills

  • Project management
  • Risk assessment
  • Budget oversight
  • Stakeholder communication
  • Documentation control
  • Resource allocation

Certification

  • ITIL v.3 Full Life Cycle
  • Space Operator School
  • Basic Military Training
  • Has held Security Clearance at Top Secret, SCI Level with Full Scope Poly

Timeline

Program Manager

Terremark
05.2004 - 05.2009

Satellite Systems Engineer

Lockheed Martin Technical Operations
01.2001 - 05.2004

Satellite Systems Operator

United States Air Force
01.1997 - 01.2001

Some College (No Degree) -

Iowa Western Community College