Lisa Schott
Sheldons Inc
Cedarburg,WI
30
years of professional experience
Experienced Doctor of Physical Therapy with strong clinical reasoning, patient assessment, and treatment planning skills. Known for clear communication, attention to detail, and patient-focused care that supports improved outcomes.
Work History
Online Business Owner
2 Years 10 Months- Directed online storefront operations, aligning product offerings with customer demand and platform requirements.
- Optimized product listings with accurate descriptions, pricing, and search-friendly keywords.
- Managed inventory, order processing, and fulfillment workflows to maintain consistent service quality.
- Resolved customer inquiries and service issues promptly to support positive buyer experience.
- Monitored account activity, policy compliance, and transaction records to protect business continuity.
- Boosted online sales by implementing effective marketing strategies and optimizing website content.
- Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
- Implemented effective time management practices that allowed timely completion of tasks without compromising work quality.
- Managed inventory for a streamlined shopping experience, resulting in increased customer satisfaction.
- Utilized various e-commerce platforms to broaden audience reach and maximize sales potential for the online business owner resume.
Small Business Owner
29 Years 10 Months- Monitored inventory levels and coordinated purchasing to prevent shortages.
- Implemented process improvements to streamline operations and reduce inefficiencies.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
Doctor of Physical Therapy
23 Years 8 Months- Developed individualized treatment plans aligned with evidence-based protocols and patient goals.
- Diagnosed acute and chronic conditions using comprehensive histories, physical exams, and diagnostic testing.
- Interpreted lab results, imaging studies, and clinical findings to guide timely medical decisions.
- Coordinated interdisciplinary care with nurses, specialists, and ancillary teams to support continuity.
- Documented patient assessments, progress notes, and orders accurately in electronic medical records.
- Led quality improvement discussions to strengthen safety, care delivery, and clinical workflow.
- Educated patients and families on diagnoses, medications, and follow-up care instructions.
- Supervised resident and support staff performance while reinforcing clinical standards and best practices.
- Diagnosed and treated patients suffering from chronic conditions.
- Participated in quality improvement initiatives to optimize clinical processes and enhance overall patient care standards.
- Increased patient satisfaction with thorough assessments, clear communication, and empathetic bedside manner.
- Enhanced collaboration among healthcare team members for optimal patient care delivery.
- Contributed to ongoing professional development by actively participating in continuing education courses, workshops, and seminars related to clinical practice advancements.
- Conducted detailed patient assessments to identify symptoms and accurately diagnose conditions, leading to more effective treatment plans.
- Facilitated recovery, providing personalized rehabilitation advice and follow-up care that improved patient quality of life.
- Improved patient outcomes by developing comprehensive care plans tailored to individual health conditions.
- Enhanced patient satisfaction with empathetic communication and attentive care during consultations and treatments.
- Evaluated patient histories, complaints, and current symptoms.
- Monitored patients' conditions and progress to reevaluate treatments.
- Administered high level of care to patients using active listening and open-ended questioning.
- Documented and discussed historical medical information, recent symptoms and current complaints at each visit to maintain comprehensive records.
- Met with more than 8-10 patients each day in dynamic acute care setting.
Waitress
2 Years- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Supported coworker coverage during busy shifts to maintain consistent service quality.
- Coordinated with kitchen staff to resolve order changes and ensure timely service.
- Refilled beverages, cleared tables, and reset dining areas for incoming guests.
- Processed payments accurately using point-of-sale system and closed guest checks.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Childcare Provider
4 Years- Prepared nutritious snacks and coordinated age-appropriate activities supporting development.
- Supervised children's daily routines, ensuring safe play, meals, and rest periods.
- Monitored behavior, redirected conflicts, and reinforced positive discipline consistently.
- Maintained clean, organized childcare spaces and sanitized toys, surfaces, and materials.
Waitress
3 Years- Greeted guests promptly and guided seating to support smooth front-of-house flow.
- Presented menus, described specials, and answered menu questions clearly.
- Took accurate food and beverage orders and entered requests for kitchen preparation.
- Delivered meals and drinks efficiently while maintaining attentive table service.
Education
Doctor of Physical Therapy - Physical Therapy
Masters of Physical Therapy - Physical Therapy
Bachelor of Science - Biology
Skills
E-commerce strategies
Digital marketing
Customer engagement
Product optimization
Market analysis
Client relationship
Sales strategy
Business development
Data analytics
User experience
Customer feedback
Content creation
Quality assurance
Work planning
Conflict management
Strategic partnerships
Timeline
Online Business Owner
Pokemom23b1g Gaming, LLC
01.2024 - CurrentRead More
Doctor of Physical Therapy
Ascension Columbia St. Mary's Hospital
07.2002 - 03.2026Read More
Waitress
The Bog Golf Course and Banquet Facility
01.2000 - 01.2002Read More
Childcare Provider
Various Families
01.1998 - 01.2002Read More
Waitress
Damons Restaurant
01.1998 - 01.2001Read More
Small Business Owner
Sheldons Inc
01.1997 - CurrentRead More
Concordia University Wisconsin
Doctor of Physical Therapy from Physical Therapy
Read More
Concordia University WI
Masters of Physical Therapy from Physical Therapy
Read More
Concordia University Wisconsin
Bachelor of Science from Biology
Read More