Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Schur

Monroe

Summary

Dynamic marketing and restaurant professional with a proven track record. Expert in customer service and staff training, consistently exceeding sales goals through innovative marketing strategies. Adept at managing schedules and fostering teamwork, ensuring exceptional experiences for clients and customers alike.


Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships.

Overview

27
27
years of professional experience

Work History

Restaurant Manager/Bartender/Server

Collectors Choice Restaurant
07.2008 - Current
  • Reconciled cash and credit card transactions to maintain accurate records
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Effectively managed schedules, timekeeping, and paperwork for new hires and terminations.
  • Bar inventory
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Served food and beverages promptly with focused attention to customer needs.

Internet Marketing Consultant

Dominion Enterprises
02.2010 - 02.2013
  • Assembled reports and presentations to share insights and recommendations with accounts
  • Customer Service Management
  • Generated reports to support development and implementation of marketing plans.
  • Managed campaigns for various clients that consistently exceeded sales goals.
  • Created customized marketing materials to increase product awareness.

Marketing Consultant

Trader Publications
02.1998 - 10.2009
  • Regularly updated and edited content for advertising inventory.
  • Used consultative sales approach to listen carefully to client needs and recommend desired products and services.
  • Nurtured relationships with decision-makers in various business groups to win new business and increase repeat opportunities.
  • Demonstrated initiative by persistently prospecting, networking and promoting business.
  • Followed up on leads with friendly, knowledgeable support to turn interested parties into paying customers.
  • Consulted with clients on business issues and developed innovative, high-impact proposals.
  • Planned and executed events and marketing programs to increase qualified leads.

Education

No Degree - Marketing

Everett Community College
Everett, WA

Skills

  • Marketing
  • Verbal and written communication
  • Staff training and development
  • Customer service
  • Time management
  • Customer relationship management (CRM)
  • Conflict resolution
  • Attention to detail
  • Teamwork and cooperation
  • Schedule management

Timeline

Internet Marketing Consultant

Dominion Enterprises
02.2010 - 02.2013

Restaurant Manager/Bartender/Server

Collectors Choice Restaurant
07.2008 - Current

Marketing Consultant

Trader Publications
02.1998 - 10.2009

No Degree - Marketing

Everett Community College

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