Lisa Scott
Summary
Results-driven professional with over six years of experience in chiropractic environments. Proven expertise in patient education, front desk administration, and managing patient flow. Demonstrated ability to enhance customer service and patient satisfaction while ensuring operational efficiency. Highly organized and dependable, with a strong focus on precision and collaboration.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Chiropractic Assistant
Palm Beach Health Center
Royal Palm Beach , FL
05.2019 - 11.2025
- Streamlined appointment scheduling and treatment plan management for patients.
- Ensured sanitation of treatment rooms while maintaining adequate supply levels.
- Educated patients on chiropractic care, reinforcing post-treatment protocols.
- Maintained accurate patient records within electronic health record systems.
- Coordinated with chiropractors to enhance patient flow during treatments.
- Provided administrative support through effective phone inquiries and responses.
- Managed billing processes by collecting documentation and coordinating insurance details.
- Tracked front desk statistics to monitor operational goals and performance metrics.
- Trained new hires at the front desk to ensure readiness to perform.
Intern
Eimaj Software Solutions, Inc.
Loxahatchee , Florida
11.2016 - 05.2019
- Set specific project goals to measure progress and evaluate outcomes.
- Managed project timelines and deliverables across various initiatives.
- Organized meetings, documented actions, and ensured follow-up on tasks.
- Prepared comprehensive reports summarizing project outcomes for management.
- Maintained positive relationships with staff and management, fostering collaboration.
- Identified improvement areas, guiding decision-makers in necessary changes.
- Evaluated departmental needs, delegating tasks to optimize production.
- Oversaw quality control, identifying inconsistencies and malfunctions.
Education
Bachelor of Science - Business Supervision And Management
Palm Beach State College
Lake Worth, FL05-2016
Skills
- Patient education
- Customer service and support
- Operational tracking
- Problem solving
- Training and development
- Effective communication skills
- Time management
- Data entry efficiency
- Service promotion
- Front desk administration
- Written and verbal communication
- Electronic health records management
- Patient discharge processes
- Organizational skills
Certification
Marketing Management Certification-University of Southern California-August 2016
Accomplishments
Phi Theta Kappa
Timeline
Chiropractic Assistant
Palm Beach Health Center
05.2019 - 11.2025
Intern
Eimaj Software Solutions, Inc.
11.2016 - 05.2019
Bachelor of Science - Business Supervision And Management
Palm Beach State College