Lisa Sedlmayer
Customer Service
Spokane,WA
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency, and customer satisfaction. Record of performance in meeting organizational objectives.Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles.
Overview
4
4
years of professional experience
Work History
Price Accuracy Supervisor/Bookeeper
Shopko Stores Operating Co. LLC
Spokane, WA
10.2017 - 05.2019
- Prepared reports by collecting, analyzing and summarizing information
- Provided excellent service to guests and employees
- Greeted clients and guests professionally and courteously to cultivate and maintain welcoming atmosphere
- Monitored key dates to ensure information is obtained by deadlines
- Worked with management to resolve ad print problems, improve operations and provide exceptional customer service
- Diminished financial discrepancies and managed monetary transactions, including deposits and credit card transactions
- Verified over $5,000 of cash and credit payments daily
- Strengthened financial operations by conducting bank reconciliations and financial reporting
Customer Service Cashier/Photo Specialist
Walgreens Boots Alliance
Spokane, WA
03.2015 - 10.2017
- Maintained reports of transactions and greeted customers when entering and leaving establishment
- Counted money in drawers at beginning and end of each shift to ensure amounts were correct
- Handled approximately 75-100 daily credit and cash transactions for customers with accuracy and speed
- Educated customers on promotions to enhance sales
- Maintained current knowledge of store promotions and highlighted sales to customers
- Counted cash in register drawer at beginning and end of shift
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Education
High School Diploma -
Mead Senior High School
Spokane, WA06.1990
Skills
- High level of accuracy
- Document accuracy
- Data accuracy
- Mathematical accuracy
- Price change management
- Updating prices
- Price verifications
- Price tagging and shelf labeling
- Ledger accuracy
Timeline
Price Accuracy Supervisor/Bookeeper
Shopko Stores Operating Co. LLC
10.2017 - 05.2019
Customer Service Cashier/Photo Specialist
Walgreens Boots Alliance
03.2015 - 10.2017
High School Diploma -
Mead Senior High School