Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Lisa Serna

Pearland,TX

Summary

Highly efficient healthcare documentation professional with a proven track record of high productivity and accuracy. Expertise in medical coding, electronic health records management, and data analysis. Demonstrates exceptional organizational, communication, and problem-solving skills to ensure seamless workflow and compliance with healthcare regulations.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Medical Coder

Gi Alliance
Dallas, TX
11.2019 - Current
  • Reviewed patient medical records for accuracy, completeness and compliance with coding regulations.
  • Coded diagnoses and procedures from patient medical records using ICD-10-CM, CPT and HCPCS codes.
  • Verified accuracy of procedure codes to ensure proper reimbursement levels.
  • Researched discrepancies between documentation and billing information in order to resolve any issues prior to submission.
  • Assisted in the development of coding guidelines and policies.
  • Maintained up-to-date knowledge of coding changes, updates, and new rules.

Medical Billing Supervisor

Star Anesthesia
San Antonio, TX
10.2016 - 11.2024
  • Reviewed medical records to ensure accuracy of billing information and patient data.
  • Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
  • Calculated billing charges, prepared and submitted claims to insurance companies.
  • Verified insurance coverage and identified third-party payers for billing purposes.
  • Monitored accounts receivable activity to ensure timely payment of invoices.
  • Resolved discrepancies between customers' remittances and invoices received.

Medical Billing Team Lead

Bay Area Houston Endoscopy Center
Webster, TX
01.2005 - 01.2017
  • Managed daily operations of the medical clinic, including scheduling appointments and assigning tasks to staff.
  • Developed policies and procedures for efficient workflow in the clinic.
  • Provided support to staff members by offering guidance on difficult cases or providing additional resources as needed.
  • Conducted performance evaluations of medical personnel, including physicians, nurses, technicians.

Education

Associate of Business Administration - Medical Billing And Coding

San Jacinto College District
Houston
02-2006

Skills

  • Documentation oversight
  • Medical Billing
  • ASC, CBO, E/M coding
  • Coding Error Resolution
  • Data security procedures
  • Claims Processing
  • Data Entry
  • Insurance Verification
  • Revenue Cycle Management
  • HIPAA Compliance
  • Workflow Management
  • Proficiency in Ggastro, Codify, Centricity, Meditech, Anesthesia Business Consultants-ABC, Availity, NaviNet, Novitas, Outlook, Teams,etc

Certification

  • CPC Certified, Anesthesia, Pathology and GI Certifications

Timeline

Medical Coder

Gi Alliance
11.2019 - Current

Medical Billing Supervisor

Star Anesthesia
10.2016 - 11.2024

Medical Billing Team Lead

Bay Area Houston Endoscopy Center
01.2005 - 01.2017

Associate of Business Administration - Medical Billing And Coding

San Jacinto College District
Lisa Serna