Lisa Sessions
Garden City,MI
Summary
Personable and dedicated administrative professional with proven history of improving effectiveness of workplace communication and coordination.
Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
General Office Assistant
P.I.E. Management, L.L.C.
08.2023 - Current
- Coordinate meetings, calendars and daily administrative operations of the office w
- Assist potential customers with applications and questions
- Draft, issue and release authorizations
- Run reports, create spreadsheets using Microsoft Excel for tracking purposes
- Enter new cases, data and maintain records of customer information.
Department Manager
Beauty Plus Beauty Supply
02.2017 - 12.2023
- Utilized problem-solving skills when dealing with difficult situations or disputes
- Assisted in creating promotional materials such as flyers, signs, and coupons to advertise products and services
- Created and maintained an efficient inventory management system.
Crisis Intervention Specialist/Remote
Common Ground/ National Suicide Lifeline
01.2020 - 07.2023
- Used empathy and training to support approximately 10-15 callers a night
- Provide information on resources ( Mental health services, therapy, substance use treatment facilities, etc.)
- Coordinate with EMS or police to complete active rescue as needed Provide follow-up calls to ensure successful access to services.
- Acted as a liaison between the client's family members and medical team during times of need
- Attended monthly trainings focused on crisis prevention, Veterans, behavioral health in youth, sex trafficking, LGBT Community, Medicare, Medicaid and many other topics supporting my role.
Adult Peer Support Specialist
Hegira Health, Inc.
07.2019 - 05.2021
- Providing support and resources to approximately 20 people with disabilities and addiction
- Led support groups and facilitated one-on-one meetings with struggling individuals
- Engaged in outreach efforts to increase awareness about the organization's mission and goals.
Assistant Property Manager
T & D Property Management
03.2014 - 02.2017
- Assisted with the preparation of rental agreements, lease renewals and other documents related to property management
- Updated tenant records and maintained accurate files for all tenants
- Responded quickly to emergency situations involving tenants or properties
- Managed accounts payable processes including vendor invoices, payment approvals and reconciliation of accounts receivable ledgers.
Education
Diploma - Medical Billing & Coding
Dorsey School of Business
Wayne, MI07.2006
Skills
- Written and Verbal Communication
- Microsoft Office/Outlook/Word/Excel
- SharePoint/Teams/Zoom
- Interpersonal Customer Service
- Appointment Coordination
- Report Analysis
- Medical Terminology
- Adaptability
- Marketing
- Time Management
- Data entry
Timeline
General Office Assistant
P.I.E. Management, L.L.C.
08.2023 - Current
Crisis Intervention Specialist/Remote
Common Ground/ National Suicide Lifeline
01.2020 - 07.2023
Adult Peer Support Specialist
Hegira Health, Inc.
07.2019 - 05.2021
Department Manager
Beauty Plus Beauty Supply
02.2017 - 12.2023
Assistant Property Manager
T & D Property Management
03.2014 - 02.2017
Diploma - Medical Billing & Coding
Dorsey School of Business
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