Lisa Setera

• Monitored facility entrances, enforced access control, and verified authorized personnel.
• Patrolled assigned areas to deter theft, vandalism, and unauthorized activity.
• Documented incidents, observations, and shift activities in detailed security reports.
• Responded to alarms, disturbances, and emergencies using established security procedures.
• Operated radios, CCTV systems, and access control equipment to support daily operations.
• Conducted visitor screening and badge checks to maintain secure site access.
• Responded promptly to inquiries, delivering courteous service and clear directions to guests.
• Maintained confidentiality while handling sensitive documents, records, and receptionist communications.
• Kept reception area clean and neat to give visitors positive first impression.
• Responded to inquiries from callers seeking information.
• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.

• Monitored CCTV systems to identify suspicious activity and maintain site security.
• Patrolled property to deter unauthorized access and verify doors, gates, and alarms.
• Controlled entry points by verifying credentials and authorizing approved visitors.
• Responded promptly to incidents, emergencies, and alarm activations using established procedures.
• Documented incidents, unusual observations, and shift activities in detailed reports.
• Communicated security concerns to supervisors, clients, and law enforcement as needed.
• Inspected equipment and access areas to confirm compliance with post orders and safety rules.
• Assisted with emergency response efforts to protect people, property, and operations.
• Maintained a safe environment for staff and visitors through proactive surveillance and communication.
• Responded quickly to emergency situations to assess and deflect issues.
• Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
• Completed full building and grounds patrols to spot and investigate concerns.
• Checked and verified photo identification prior to granting facility access.
• Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Secured premises and personnel by patrolling property and monitoring surveillance equipment.
• Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
• Responded to emergencies promptly, ensuring the safety of all individuals on site.
• Enhanced overall security by conducting thorough patrols and monitoring premises.
• Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
• Responded quickly to incidents and assessed active situations for security concerns.
• Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
• Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
• Worked independently and collaboratively to resolve urgent issues to protect lives and property.
• Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
• Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
• Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
• Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
• Collaborated with law enforcement agencies during investigations, providing accurate information and assistance as needed.
• Assisted in training new security personnel, sharing best practices and ensuring consistency in performance across the team.
• Reduced incidents of theft and vandalism, maintaining vigilant surveillance over high-risk areas.
• Enhanced team morale and cohesiveness with regular training sessions on security best practices.
• Coordinated with local law enforcement during investigations, aiding in resolution of several critical incidents.
• Improved public safety by vigilantly patrolling event spaces during high-traffic gatherings.

• Coordinated special event security details, working closely with organizers to ensure public safety during large gatherings.
• Supported special event security detail by implementing crowd control measures and assisting guests as needed during high-profile events.
• Organized special event security detail, coordinating logistics to ensure smooth operations while prioritizing attendee safety throughout the event duration.
• Coordinated special event security operations, ensuring appropriate staffing levels and adequate protection measures were in place.
• Coordinated special event security details, ensuring adequate coverage and rapid response capabilities were maintained throughout the duration of each event attended by large crowds or high-profile guests.
• Assisted in organizing special events such as performances, guest speakers, or field trips to further enrich the Vacation Bible School experience.
• Assisted in the development of security plans for special events or high-profile visits, ensuring adequate protection measures were implemented.

Real Estate and Real Estate Appraisal. General Education classes