Overview
Work History
Education
Skills
References
Timeline
Generic

Lisa Shantie

Sheldon

Overview

14
14
years of professional experience

Work History

Shipping Lead

Superior Technical Ceramics
Saint Albans
06.2011 - 04.2025
  • Maintained inventory of shipping materials and supplies.
  • Determined shipping methods, routes or rates for materials to be shipped.
  • Recorded shipment data for reporting, accounting or recordkeeping purposes.
  • Prepared bills of lading prior to shipment release to ensure proper documentation is provided.
  • Contacted transport companies and suppliers to expedite, trace, or return shipments.
  • Coached new staff preparing outgoing and receiving incoming shipments.
  • Inspected and recorded incoming and outgoing orders for count, damage and dates.
  • Trained new employees on warehouse operations, including receiving, storing, packing and shipping items.
  • Requisitioned and stored shipping materials and supplies to maintain inventory of stock.
  • Maintained accurate tracking records for all shipments, including order numbers, weights, costs.
  • Developed and implemented process improvements to increase shipping efficiency.
  • Used vendor knowledge to determine shipping procedures, routes and rates.
  • Compared shipping routes or methods to determine least environmental impact.
  • Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
  • Managed inventory levels by monitoring stock levels and ordering new supplies when needed.
  • Weighed mail to determine correct postage.
  • Traced missing material and shipments through vendor and customer communications.
  • Scheduled large shipments and planned logistics to reserve sufficient storage space for incoming items.
  • Input shipping information into freight forwarder system to generate bills of lading for each package or container.
  • Folded letters, circulars or other documents and inserted into envelopes for distribution.
  • Cultivated positive relationships with FedEx, UPS and DHL personnel.
  • Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
  • Checked customer orders, labeling and documentation prior to shipment to avoid delays.
  • Prepared packages for shipping and determined most economical shipping methods.
  • Created detailed reports on shipping performance metrics such as cost per package shipped.
  • Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
  • Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
  • Computed shipping, storage or demurrage charges using computer or price list.
  • Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
  • Supervised a team of 5-10 shipping clerks in daily operations.
  • Oversaw the receipt of incoming materials from suppliers and verified accuracy against purchase orders.
  • Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
  • Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
  • Prepared documentation to track and report on damaged or missing items.
  • Collaborated with warehouse staff to ensure timely delivery of goods.
  • Prepared work orders, bills of lading or shipping orders to route materials.
  • Provided guidance and technical assistance to other departments within the organization regarding logistics issues.
  • Identified order discrepancies and damaged items and notified supervisor.
  • Compared and verified identifying information of outgoing shipments.
  • Organized the storage of materials in accordance with company policies and procedures.
  • Organized deliveries by sorting and stocking receivables
  • Obtained required documentation to process shipments and support movement.
  • Identified and resolved discrepancies between inventory records and actual shipments.
  • Performed periodic cycle counts to maintain an accurate count of inventory on hand.
  • Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
  • Packed, sealed or affixed postage to prepare materials for shipping.
  • Investigated customer complaints related to shipments and took corrective action where necessary.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Identified needs of customers promptly and efficiently.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Completed day-to-day duties accurately and efficiently.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Achieved cost-savings by developing functional solutions to problems.
  • Managed household errands and other essential duties.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Education

High School Diploma -

Missisiquoi Valley Union High School
Swanton, VT
06-1997

Skills

  • Shipping logistics
  • Inventory management
  • Process improvement
  • Data entry
  • Regulatory compliance
  • Vendor relationships

References

References available upon request.

Timeline

Shipping Lead

Superior Technical Ceramics
06.2011 - 04.2025

High School Diploma -

Missisiquoi Valley Union High School

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Lisa Shantie