Lisa Shelar
Ashland City ,TN
Summary
Experienced Office Manager with a proven track record of over eight years in Office Management. Skilled in prioritizing projects and multitasking to achieve goals. Methodical and detail-oriented, excels as a team player and brings expertise in Office Management. Strong work ethic and equipped with skills to contribute to organizational success.
Overview
14
14
years of professional experience
Work History
Administrative Staff Assistant- Radiology Departme
HCA
06.2024 - Current
- Great patients as they walk in for their appointment and when they leave
- Answer phones for scheduling, patient and physician offices. Also call to get updated orders and information for the patient’s appointment
- Fax, print, mail patient reports or images
- Check patients in and put the orders in for techs through Meditech
- Pull patients order an call physician offices if needed
- I use Altamont, Synapse, Nuance PowerShare, Meditech, and OnBase daily
- Help keep every thing organized and flowing in the office daily
Unit Clerk
Tennova Health Care
04.2021 - 10.2021
- Discharge patients
- Receive calls and forward to correct departments
- Monitor patient vitals
- Complete and maintain filing system
- Assist in chart completion
- Escorted patients around facility
Office Manager
The Portrait Studio
12.2019 - 07.2021
- Oversaw office inventory activities, including ordering and shipment receiving
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Determined and adjusted subject position, props and lighting equipment while selecting camera angles to optimize final product
- Adjusted, modified and networked photos using digital and computer manipulative applications
- Tracked inventory of all photo lab products and equipment
- Planned and prepared for all on-location and studio shoots
- Enhanced collaboration between team members by preparing meeting materials and taking clear notes
- Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members
Substitute Teacher, K-12
Parallel Staffing
09.2015 - 04.2016
- Uphold classroom routines to support student environments and maintain consistent schedules
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Kept accurate and current attendance records and assignment sheets to maintain file compliance
- Leveraged classroom discussion strategies to engage students, promote topics and boost learning opportunities
- Completed documentation of attendance, grades and other required details
- Proctored quizzes, tests and standardized examinations
- Supervised lunchroom and recess activities
Lead Teacher, Three-Year-Olds Classroom
The Youth Academy
08.2013 - 10.2014
- Chose optimum curriculum for each class and devised creative daily lesson plans to meet requirements and needs of different learners
- Guided student teachers and teaching aides in classroom management, leading by example and thoroughly answering questions
- Established guidelines for teacher performance, lesson planning and compliance with established procedures
- Taught 20 student classrooms with varying teaching methods
- Conferred with parents about student progress to boost family involvement and enhance student support
- Completed documentation on individual children and teachers for recordkeeping
- Planned and implemented different daily activities to enhance overall development and growth of every student
- Organized rooms in line with current educational thinking to maximize educational opportunities
- Provided open and loving environment where children direct learning process
Restaurant Hostess
Denny's Restaurants Franchise Association
03.2013 - 08.2013
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Supported servers, food runners and bussers with keeping dining area ready for every guest
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times
- Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience
- Monitored dining room and guest flow to maximize table usage and minimize wait times
- Took information about guests' party size, led to seating, and menus
- Promoted business loyalty by fostering positive customer relationships
- Informed servers of newly seated parties for speedy service
- Recorded available tables after seating each party
- Watched dining area staff to evaluate server loads and calculate accurate wait times
Assistant Office Manager
Bison Countertops, Inc.
08.2011 - 03.2013
- Provided customer service and logistical support
- Client liaison for service calls, Templates/Stencils, Fabrication, and Installation
- Payroll administrator
- General office duties (Mail, Printing, Labeling, Coping, Faxing)
- Maintaining clients and companies accounts
- Coordinated board and committee meetings, including schedules, information preparation and distribution
- Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
- Measured template dimensions for estimate
- Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal
- Delivered top-notch administrative support to office staff, promoting excellence in office operations
- Created and updated physical records and digital files to maintain current, accurate and compliant documentation
- Optimized office schedule to balance team workloads, group productivity and financial targets
- Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements
Education
Associate of Science - Photography
Nashville State Community College
Nashville, TN01.2022
Skills
- Documentation and control
- Policy and Procedure Modification
- Expense Reporting
- Team Leadership
- Strategic Planning
- Organizational skills
- Clear oral/written communication
- Clerical support
- Scheduling
- Office administration
- Excellent multi-tasking ability
- Staff Management
- Business administration
- Office management
- Workflow planning
- Human resources support
- Reception duties
- File organization
- Workload management
Timeline
Administrative Staff Assistant- Radiology Departme
HCA
06.2024 - Current
Unit Clerk
Tennova Health Care
04.2021 - 10.2021
Office Manager
The Portrait Studio
12.2019 - 07.2021
Substitute Teacher, K-12
Parallel Staffing
09.2015 - 04.2016
Lead Teacher, Three-Year-Olds Classroom
The Youth Academy
08.2013 - 10.2014
Restaurant Hostess
Denny's Restaurants Franchise Association
03.2013 - 08.2013
Assistant Office Manager
Bison Countertops, Inc.
08.2011 - 03.2013
Associate of Science - Photography
Nashville State Community College
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