Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lisa Sheridan

Georgetown,TX

Summary

Dynamic Assistant Manager at TJ Maxx with a proven track record in team leadership and operational excellence. Enhanced customer engagement through strategic merchandising and effective staff training. Skilled in money handling and problem-solving, driving sales performance while ensuring compliance with company policies. Committed to fostering a collaborative and high-performing retail environment.

Overview

17
17
years of professional experience

Work History

Assistant Manager

TJ Maxx
08.2008 - Current
  • Directed team of 110 associates to achieve operational objectives.
  • Merchandised in compliance with company guidelines, enhancing visual displays and customer engagement.
  • Implemented strategies for product placement and color coordination to elevate aesthetics.
  • Mentored team members on loss prevention techniques and best practices.
  • Conducted interviews, onboarding, training, and development of new and existing associates.
  • Executed keyholder responsibilities, including store security, cash management, and conducting audits.
  • Analyzed sales reports to monitor merchandise estimates, customer feedback, and departmental performance.
  • Collaborated with loss prevention to address theft incidents and formulate preventative measures.

Store Manager

Sally Beauty
05.2023 - 06.2024
  • Led team of 5.
  • Key holder responsibilities, like balancing register, opening and closing store, oversee repairs.
  • Guest service oriented, maintained growing relationship to give product advice, help with health journey, and provide support through cosmetic processes.
  • Upsold products based on guest feedback and baskets.
  • Used sales reports to track customer trends and buying patterns.
  • Did inventory and created loss prevention strategies to prevent further losses. Tracked damages and Hazmat to ensure nothing disappeared.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.

Education

Art And Creative Writing

Austin Community College
Austin, TX
05.2005

Skills

  • Money handling
  • Team leadership
  • Decision making
  • Time management
  • Staff training
  • Employee scheduling
  • Operations management
  • Recruiting and interviewing
  • Sales strategies
  • Retail management
  • Policy enforcement
  • Multitasking and organization
  • Adaptability and flexibility
  • Professionalism and guest service advocacy
  • Knowledge of skincare, cosmetics, and apparel

Timeline

Store Manager

Sally Beauty
05.2023 - 06.2024

Assistant Manager

TJ Maxx
08.2008 - Current

Art And Creative Writing

Austin Community College

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