Overview
Work History
Skills
Certification
Timeline
Generic

Lisa Shevlin

North Las Vegas,Nevada

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Pharmacy Technicians CPht

CVS Pharmacy
Las Vegas, NV
09.2013 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Inventory Specialist
  • Record keeping
  • Scheduling
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Set up and modified patient profiles in System to include current information such as medications and insurance details.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Resolved non-routine issues like third-party billing, computer system and customer service issues.
  • Restocked automated medication dispensing equipment.
  • Prepared intravenous solutions, admixtures, respiratory drugs and other solutions using aseptic techniques.
  • Coordinated verification and filling of more than Number daily prescriptions in high-volume Type pharmacy environment.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
  • Welcomed customers to pharmacy and answered questions relating to prescriptions and over-the-counter products.
  • Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions and refill instructions.
  • Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Reduced supply shortages by carefully monitoring inventory and submitting replenishment orders before depletion.
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors.
  • Resolved non-routine issues like third party billing, computer system and customer service issues.
  • Processed over Number prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Managed opening and closing duties for pharmacy, such as Action and Action.
  • Precisely measured and combined ingredients to deliver scrupulous formulation on customer compound prescription orders.
  • Conducted drug product reviews and assisted Pharmacists and staff in drug inventory management.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
  • Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
  • Generated prescription labels using Software, verifying accuracy of patient and medication information.
  • Liaised with other pharmacies to eliminate issues related to product expiration.
  • Led team of Number in interpreting, validating, and filling prescription orders and counseling customers on medications, appropriate dosage and self-administration schedules, side effects, and possible interactions.
  • Implemented vaccine awareness campaign that increased immunization-based revenue by $Amount and enhanced community health education.
  • Developed and implemented improvements to pharmacy organization system to Result.

Skills

  • Organization and Prioritization
  • Bulk Medicine Prepacking
  • Storage Maintenance and Security
  • Cash Register Operation
  • Equipment Cleaning and Maintenance
  • Dispensing Medications
  • Wholesale Ordering
  • Patient Profile Setup
  • Prescription Refill Fulfillment
  • Answering and Routing Calls
  • Prescription Pricing
  • Prescription Order Verification
  • Medication Documentation
  • Prescription Filling and Labeling
  • Complex Problem-Solving
  • Active Listening
  • Microsoft Excel
  • Pharmaceutical Preparation
  • Confidentiality and HIPAA

Certification

  • CPhT - Certified Pharmacy Technician

Timeline

Lead Pharmacy Technicians CPht

CVS Pharmacy
09.2013 - Current

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Lisa Shevlin