Summary
Overview
Work History
Education
Skills
References
Timeline
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Lisa Shqair

Lisa Shqair

Instructional Aide II
San Bruno,CA

Summary

Dynamic instructional aide with a proven track record at San Mateo Union High School District, adept at fostering inclusive education and implementing behavioral interventions. Skilled in collaborative learning and progress reporting, I enhance student engagement through personalized support and effective communication, ensuring a positive classroom environment for all learners.

Facilitated classroom activities and assisted teachers in delivering engaging lessons. Demonstrated strong organizational skills and effective communication in supporting student learning.

Enthusiastic Teaching Assistant with significant classroom experience and dedication to student success. Helps teachers manage high workloads and demanding targets by handling diverse support tasks. Great with students and excels at multitasking.

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Instructional professional with strong background in educational support, classroom management, and lesson implementation. Skilled in fostering collaborative environment and adapting to changing needs to ensure student success. Known for effective communication, problem-solving abilities, and focus on achieving measurable results.

Overview

28
28
years of professional experience

Work History

Instructional Aide II, Bay University, Bay Academy

San Mateo Union High School District
08.2021 - 01.2025
  • Assist teachers or Certificated staff in the instructional support and supervision of individuals with Special Needs.
  • Perform a variety of support activities related to,ed to behavior management classroom instruction, daily living and special health care activities as assigned for special needs students.
  • Accompany students to classes and other school activities on and off campus, field trips, and various other activities as assigned.
  • Assist students with adaptive physical education. Utilize adaptive equipment. Assist with the implementation of positive behavioral and educational plans for identified students.
  • Implement positive behavior intervention strategies and emergency behavior interventions for students. Intervene in emergency situations involving aggressive and uncontrolled behavior.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
  • Prepared supplementary materials for diverse learners, helping accommodate varying learning styles and abilities within the classroom.
  • Contributed to a positive classroom environment by establishing rapport with students and addressing individual needs.
  • Job Training and Coaching at off Campus worksites.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Supported student learning objectives through personalized and small group assistance.
  • Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
  • Promoted a culture of inclusivity within the classroom, ensuring all students felt supported and valued during instruction.
  • Maintained accurate records of student performance data, aiding teachers in making informed instructional decisions.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Aided teachers in designing and implementing lesson plans to enhance student learning outcomes.
  • Collaborated with instructional team members to create a cohesive educational experience for all students.
  • Supported the development of students'' critical thinking skills by facilitating group activities and discussions.
  • Assisted teachers in developing and implementing lesson plans.
  • Delivered curriculum in both one-on-one lessons and group learning environments.
  • Assisted with classroom technology to prepare students with skills needed to succeed in technology-rich world.
  • Monitored student progress to identify areas requiring extra support and implement action plans to meet needs.
  • Implemented behavior management strategies as directed by lead teacher, maintaining a focused learning environment for all students.
  • Served as a mentor to new instructional aides, offering guidance on effective teaching methods and sharing best practices from personal experience.
  • Enhanced student engagement by incorporating hands-on activities and interactive learning tools into lessons.
  • CPI Trained and Certified
  • First Aide Certified
  • Tube feeding/ Diaper changing

Nutrition Services Assistant

San Mateo Union High School District
05.2015 - 06.2021
  • Perform a variety of duties in the quality preparation and serving food at Mills High School or assigned school site.
  • Maintain the kitchen and serving areas in a safe, clean, and orderly condition; requisition, receive and store food and supplies.
  • Complete the end of day reports, place orders, and process invoices when requested.
  • Trained to cover Lead and Assistant Lead positions, including all duties as needed.
  • Streamlined foodservice operations for increased efficiency in collaboration with dietitians and other kitchen staff members.
  • Contributed to successful health inspections by adhering to stringent cleanliness protocols at all times in the kitchen area.
  • Enhanced the nutritional quality of meals served by incorporating fresh, whole ingredients into recipes.
  • Provided exceptional customer service by addressing student questions, concerns, and requests promptly and professionally.

Sales Manager

Cox Auto Trader
01.2004 - 12.2008
  • Managed 6 outside Sales Executives, Internal Customer Service Department and reception staff.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Attended industry events and conventions to expand sales opportunities.
  • Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
  • Expanded market share by identifying and penetrating untapped markets.
  • Prepare sales statistics and related data for upper management review.
  • Administered payment and credit processes and communication results to other departments.


Senior Administrative Assistant

Trader Publishing Company
01.2002 - 12.2003
  • Kept files and records in content management systems such as MS SharePoint, EXCEL and others.
  • Supported program operations by preparing and updating documents, reports and spreadsheets.
  • Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
  • Arranged Board of director meetings.
  • Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
  • Maintained personal schedule, professional calendar, and individual appointments for senior staff members.
  • Acted as backup for other employees by providing support and adapting to requirements of department.
  • Arranged business travel details for company employees per supervisor requirements.
  • Increased accuracy of financial records with diligent tracking of expenses, budget management, and invoice processing.
  • Managed sensitive information with utmost discretion to maintain confidentiality at all times.
  • Contributed to a positive work environment by fostering strong working relationships with colleagues across departments.
  • Coordinated seamless onboarding experiences for new hires to ensure they were properly equipped with the necessary tools to succeed in their roles from day one.
  • Coordinated trainings for new team members, overseeing onboarding details.
  • Streamlined office operations by implementing efficient administrative processes and procedures.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.

Executive Assistant/Accounting and Payroll Manager

CrossLogix
02.2000 - 12.2001
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Served as a liaison between departments to facilitate effective communication throughout the company.
  • Delivered exceptional organizational support enabling executive focus on high-level strategic initiatives fostering company growth.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Supported HR activities, facilitating hiring process by scheduling interviews and liaising with candidates.
  • Conducted full cycle payroll (ADP), including deductions, taxes and timekeeping, Supervision of wide range of payroll tasks including new hires, status changes, terminations, tax changes, direct deposits, deductions and the computation and processing of timesheets.
  • Evaluation and recording of Vacation accrual reports. Administration of 401K, Processing of expense reports and purchase orders.
  • Month End Closes/ Reporting.

Accounting Manager

Trader Publishing Company
09.1999 - 12.1999
  • Managed journal entries, collection efforts, reconciliations, and payroll processing.
  • Managed banking reconciliations and monthly balance sheet statements.
  • Managed relationships with external vendors, ensuring timely payments and accurate recording of expenses.
  • Completed bi-weekly payroll for company employees.
  • Streamlined month-end closing procedures resulting in reduced processing time without compromising accuracy or completeness of the reports generated.
  • Reduced discrepancies in financial data with thorough account reconciliations and adjustments.
  • Collaborated with other departments to achieve accurate and prompt financial reporting.
  • Created and maintained financial databases for data entry, tracking and reporting.
  • Achieved compliance with all regulatory standards, conducting thorough internal audits and making necessary adjustments.
  • Improved team productivity with introduction of new accounting software, leading training sessions for staff.

Sales Coordinator

Trader Publishing Company
03.1998 - 09.1999
  • Support a team of 25 Account Executives.
  • Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
  • Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Organized promotional events and interacted with community to increase sales volume.
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
  • Increased sales revenue by establishing strong relationships with clients and identifying new business opportunities.
  • Streamlined sales processes for improved efficiency and customer satisfaction.

Proprietor

The Coffee Mine
01.1997 - 02.1998
  • Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
  • Analyzed market trends to identify opportunities for expansion and diversification in the industry.
  • Developed and managed relationships with vendors and supp
  • Optimized team hiring, training, and performance.
  • Maintained Inventory, Hiring, Training, Accounts Payable and Receivable.
  • All billing and reconciliation of deposits.
  • Performed successfully in a high level fast paced work environment.

Education

Associate of Arts - Business Accountancy

City College of San Francisco
San Francisco, CA

Associate of Arts - Business Management

Heald College
San Francisco

Skills

  • Student needs support
  • Collaborative learning
  • Group and individual instruction
  • Learning modality knowledge
  • Teacher collaboration
  • Inclusive education
  • Classroom support
  • Student inclusion
  • Instructional strategies
  • Cultural sensitivity
  • Special education support
  • Behavioral intervention
  • Student learning support
  • Faculty support
  • Faculty collaboration
  • Progress reporting
  • Classroom inclusion
  • IEP adherence
  • Calm and patient demeanor
  • Friendly and outgoing
  • Computer skills
  • Classroom management
  • Effective communication
  • Verbal and written communication
  • Collaborative teamwork
  • Organization and prioritization
  • CPR and first aid
  • Positive reinforcement
  • Relationship building
  • Student supervision
  • Behavior management
  • Parent communication
  • Conflict resolution
  • Small group and individual assistance
  • Helping students with special needs
  • Teacher support and collaboration
  • Student assessment
  • Student health and safety
  • Multicultural awareness
  • Strong work ethic and dependable
  • Time management
  • Attention to detail
  • Multitasking
  • Collaboration and teamwork
  • Reliability
  • Excellent communication
  • Organizational and planning skills

References

Deirdre Daly (650) 515-2587

Abir Zaineh (508) 246-4287

Sianea Langi (650) 438-5540



Timeline

Instructional Aide II, Bay University, Bay Academy

San Mateo Union High School District
08.2021 - 01.2025

Nutrition Services Assistant

San Mateo Union High School District
05.2015 - 06.2021

Sales Manager

Cox Auto Trader
01.2004 - 12.2008

Senior Administrative Assistant

Trader Publishing Company
01.2002 - 12.2003

Executive Assistant/Accounting and Payroll Manager

CrossLogix
02.2000 - 12.2001

Accounting Manager

Trader Publishing Company
09.1999 - 12.1999

Sales Coordinator

Trader Publishing Company
03.1998 - 09.1999

Proprietor

The Coffee Mine
01.1997 - 02.1998

Associate of Arts - Business Accountancy

City College of San Francisco

Associate of Arts - Business Management

Heald College

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Lisa ShqairInstructional Aide II