Lisa Sieck
Baltimore,MD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
23
23
years of professional experience
Work History
Medical Billing Specialist
Smart Pain Management
03.2017 - 11.2017
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered.
- Precisely completed appropriate claims paperwork, documentation and system entry.
- Generated reports and analyzed trends to maximize reimbursement and reduce claim denials.
- Identified and resolved patient billing and payment issues.
- Audited and corrected billing documents for accuracy.
- Used data entry skills to accurately document and input statements.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Reviewed patient records, identified medical codes, and created invoices for billing purposes.
- Analyzed complex Explanation of Benefits forms to verify correct billing of insurance carriers.
- Researched CPT and ICD-9 coding discrepancies for compliance and reimbursement accuracy.
- Verified insurance of patients to determine eligibility.
Medical Billing Specialist - Team Leader
The Integration Group
03.2014 - 09.2017
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Educated colleagues on best practices in medical billing, providing ongoing training sessions as needed.
- Managed work flow and delegated tasks to billing staff.
- Managed patient accounts effectively, resolving discrepancies and addressing outstanding balances in a timely manner.
- Located errors and promptly refiled rejected claims.
- Collaborated with customers to resolve disputes.
- Printed and reviewed monthly patient aging report and solicited overdue payments.
- Enhanced revenue collection through diligent follow-up on unpaid claims and denials with insurance companies.
- Posted and adjusted payments from insurance companies.
- Verified insurance of patients to determine eligibility.
- Ensured timely submission of claims to various insurance carriers, resulting in prompt payment for services rendered using Collaborate billing software.
Dog Groomer
Petsmart And Petco
01.2007 - 08.2012
- Reset procedure rooms between appointments and disinfected equipment.
- Prepared pets for grooming by conducting thorough assessments of their coat condition, overall health, and temperament, ensuring an appropriate and safe approach.
- Delivered exceptional customer service, addressing client concerns promptly and professionally to maintain a positive reputation.
- Contributed to business growth by offering personalized grooming packages that catered to specific breeds and pet sizes.
- Enhanced customer satisfaction by providing high-quality grooming services tailored to individual pet needs.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Office Manager
A & Z Vending
06.1994 - 01.2010
- Administrative support to the president of the company.
- Managed all office operations.
- Supervised 15 employees.
- Set up and utilized all computer software for company.
- Used Quickbooks for payroll.
- Maintained accounts receivable and payable.
- Paid customer commissions.
- Performed all of the customer service duties.
- Set up and maintained route schedules for drivers.
- Processed and counted daily using money counting machines, sales upwards of $40,000 per week.
Education
Medical Coding & Billing Certificate - Medical Billing & Coding
Tesst College of Technology
Baltimore, MDMedical Billing & Coding Certificate - Medical Billing & Coding
Anne Arundel Community College
Arnold, MDPhysical Therapy
University of Maryland - Baltimore County
Baltimore, MDGeneral Studies
The Community College of Baltimore County
Catonsville, MDHigh School Diploma -
Brooklyn Park High School
Brooklyn Park, MDSkills
- Over 20 Years of Administrative and Customer Service Experience
- Working Knowledge of Microsoft Office
- Versatile Team Player and Self Motivated
- Multitasking and Organizational Skills
- Data Entry
- Office Equipment Operation
- A/P and A/R expertise
- Database Management
- Quickbooks mastery
- Analytical Skills
- Interpersonal Skills
- Adaptability
Additional Information
Explanation of time spent in a non traditional work environment.
From 2017 through 2021 I was the sole caregiver for my mother during many lengthy illnesses.
This time was truly rewarding in many ways and I am very thankful to have been able to have that time together.
Timeline
Medical Billing Specialist
Smart Pain Management
03.2017 - 11.2017
Medical Billing Specialist - Team Leader
The Integration Group
03.2014 - 09.2017
Dog Groomer
Petsmart And Petco
01.2007 - 08.2012
Office Manager
A & Z Vending
06.1994 - 01.2010
Medical Coding & Billing Certificate - Medical Billing & Coding
Tesst College of Technology
Medical Billing & Coding Certificate - Medical Billing & Coding
Anne Arundel Community College
Physical Therapy
University of Maryland - Baltimore County
General Studies
The Community College of Baltimore County
High School Diploma -
Brooklyn Park High School