Lisa Siegmann

Remotely managed general operations for 56 locations nationwide including, but not limited to:

Implementing, generating and reviewing daily, weekly and monthly reports pertaining to inventory, warehouse locations, customer returns, sales order OTIF and freight claims;

Oversee daily performance and training of warehouse personnel;

Auditing outbound freight charges for accuracy;

Developing and implementing numerous operations SOPs;

Liaising directly with sales personnel and customers to meet needs and maintain satisfaction;

Working closely with purchasing to insure inventory levels and product turnover;

Supervising and assisting in system conversions and numerous warehouse moves;

Provided inside sales support for outside sales representatives and administrative support for owner;

Researched and processed Requests for Quotation and Invitations for Bid from commercial nuclear power plants and government facilities;

Managed quality communication, customer support and product knowledge for customers;

Interacted with customers to follow up on shipping status and expedite orders;

Assisted customers with shipments and product complaints