Lisa Sifuentes
Bossier City,LA
Summary
Reliable with experience managing front desk operations and offering general office support. Detail-oriented with background coordinating scheduling and record-keeping. Efficient typing skills.
Overview
20
20
years of professional experience
Work History
Administrative Secretary
Nicky's Mexican Restaurant
Bossier City, LA
01.2012 - Current
- Daily reports for each restaurant
- Make deposits to banks on daily basis
- Provided clerical support to company employees by copying, faxing and filing documents.
- Responded to inquiries from callers seeking information.
Casino Cage Cashier
Margaritaville Casino
Bossier City, LA
03.2021 - 11.2021
- Operated cash register for cash, check and credit card transactions
- Quickly and accurately counted drawers at start and end of each shift.
- Enforced company standard operating procedures, gaming regulations and Title 31 compliance.
- Counted and recorded assigned funds and made exchanges of funds throughout shift.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Handled money, ticket and chips exchanges for customers.
Manager
SBC Escape Rooms
Bossier City, LA
04.2018 - 11.2020
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Made weekly schedules
- Confirmed reservations with all parties
- Greeted new guest with knowledge of all games
Medical Office Assistant
Bossier Family Medical Clinic
Bossier City, LA
03.2014 - 09.2014
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Waitress
Nicky's Mexican Restaurant
Bossier City, LA
01.2006 - 01.2012
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Greeted new customers, discussed specials and took drink orders.
Education
Certificate - NCT
X-Ray Academy of Texas
Arlington, TX10.2021
Certificate - Medical Office Assisting
Career Technical College
Bossier City 04.2014
High School Diploma -
Airline High School
Bossier City 05.2010
Timeline
Casino Cage Cashier
Margaritaville Casino
03.2021 - 11.2021
Manager
SBC Escape Rooms
04.2018 - 11.2020
Medical Office Assistant
Bossier Family Medical Clinic
03.2014 - 09.2014
Administrative Secretary
Nicky's Mexican Restaurant
01.2012 - Current
Waitress
Nicky's Mexican Restaurant
01.2006 - 01.2012
Certificate - NCT
X-Ray Academy of Texas
Certificate - Medical Office Assisting
Career Technical College
High School Diploma -
Airline High School
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