Lisa Simmons
Gaithersburg,MD
Summary
Seasoned healthcare professional with 15 years of experience, adept in site management and operational leadership, seeking a Clinical EHR Training Associates role. Proven track record in P&L management, policy development, and staff supervision at Chesapeake Urology and Partners for Fertility and IVF. Expert in optimizing patient care delivery, staff development, and performance management. Outstanding projects are done ahead of schedule and under budget. Resourceful, reliable and dedicated to profitability and safety. E-Ivf , All Scripts, Athena software proficient. Professional Site Manager with proven proficiency in HIPAA compliance, internal and external communications, crew supervision and cost control. Committed to on-time project completions, cost effective budgeting and superb work quality. Efficient and qualified Site Manager with 15 years of experience in site supervision. Outstanding projects are done ahead of schedule and under budget. Resourceful, reliable and dedicated to profitability and safety. Talented Site Manager with over 15 years of experience working on residential and commercial buildings. Proficient in estimating, inspection and design and planning. Always complies with HIPAA regulations and other operational standards. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
36
36
years of professional experience
Work History
Site Manager
Chesapeake Urology Germantown
Germantown
01.2017 - Current
- Coordinate daily operations and staff scheduling while collaborating with senior management and physicians to ensure smooth clinic functionality
- Develop and revise policies and procedures to maintain high standards of patient care across the practice
- Manage Profit & Loss responsibilities, including adherence to budget guidelines and achievement of Net Operating Income targets
- Facilitate the hiring and development of qualified staff, fostering a culture of productivity, innovation, and high morale
- Supervise office personnel, conducting performance evaluations, feedback, and corrective actions to promote professional growth and optimize team performance.
- Software- All Scripts, Epic
Scheduling Coordinator
Broke Grove Assisted Living
Olney, MD
01.2015 - 01.2017
- Managed comprehensive scheduling for client appointments and caregiver shifts, ensuring adherence to individual care plans and maintaining meticulous records
- Coordinated over 4,000 weekly visit hours, effectively communicated alterations to stakeholders, and maintained consistent service delivery
- Developed a tracking system for caregiver shift management, documented interactions, and complied with protocols for injury reporting and resolution.
- Software- Athena, Epic
Practice Manager
Partners for Fertility and IVF
Vienna, VA
01.2008 - 01.2016
- Managed clinical practice operations, ensuring efficient office management, nursing support, and patient registration, while overseeing billing processes and insurance-related authorizations
- Implemented a customer service-focused environment, establishing a monitoring and feedback system to enhance faculty and staff performance
- Conducted regular staff meetings, performance evaluations, and compensation reviews to maintain high operational standards and staff engagement
- Developed the annual practice budget, monitored financial performance, and represented the practice in managed care contract negotiations and professional adviser collaborations.
Office Manager
Metro Fertility
Arlington, VA
01.2005 - 01.2008
- Oversaw employee supervision, recruitment, and conducted thorough reference and background checks to maintain a qualified workforce
- Coordinated payroll processes and implemented periodic performance and compensation evaluations to ensure organizational effectiveness
- Updated and maintained practice policy and procedures manuals, ensuring compliance with HIPAA and OSHA regulations, while managing accounts receivable, payable, and payroll documentation.
Site Supervisor
Mid-Atlantic Fertility
Bethesda, MD
01.2000 - 01.2005
- Supervised clinical and laboratory staff across multiple facilities, managing personnel activities such as hiring, counseling, and evaluating performance and compensation
- Streamlined patient appointment processes to enhance scheduling efficiency, improving productivity and profitability metrics
- Handled financial operations, including oversight of accounts receivable and payable, billing procedures, and account reconciliation, while fostering team motivation through regular staff meetings.
Team Leader/Certified Medical Assistant
Associates in Family Practice
Silver Spring, MD
01.1988 - 01.2000
- Managed patient care by performing clinical tasks such as triage, recording vital signs, and administering venipuncture and injections, ensuring efficient and accurate support to physicians
- Coordinated patient referrals, streamlining the process for timely and appropriate specialist care
- Maintained a high standard of patient service, contributing to a supportive and effective healthcare environment.
Education
Montgomery Community College
01.1988
MATTS-Certified Medical Assistant
01.1984
Roosevelt Sr. High School
01.1983
Skills
- Customer Service
- Medical Recordkeeping
- Medical Records Maintenance
- Customer Engagement
- Managing Schedules
- Multitasking And Organization
- Team Management
- Policy And Procedure Improvements
- Care Plan Evaluation
- Staff Training And Motivation
- Staff Development Expertise
- Staff Training And Mentoring
- Employee Hiring
- Employee Supervision And Task Delegation
- Performance Improvements
- Organizational Performance
- Strategic Direction
- Problem-Solving
- Business Administration
- Risk Management
- Site Management
- Site Inspection
- Staff Development
- Consulting
- Staff Supervision
- Leadership Skills
- Risk Assessment
- Leadership And Supervision
- Analytical Decision-Making Skills
- Compliance Enforcement
- Analytical Thinking
- Time Management
- Microsoft Office 365
- Written Communication
- Interpersonal Communication
- Attention to Detail
- Calm Under Pressure
- HIPAA
Timeline
Site Manager
Chesapeake Urology Germantown
01.2017 - Current
Scheduling Coordinator
Broke Grove Assisted Living
01.2015 - 01.2017
Practice Manager
Partners for Fertility and IVF
01.2008 - 01.2016
Office Manager
Metro Fertility
01.2005 - 01.2008
Site Supervisor
Mid-Atlantic Fertility
01.2000 - 01.2005
Team Leader/Certified Medical Assistant
Associates in Family Practice
01.1988 - 01.2000
Montgomery Community College
MATTS-Certified Medical Assistant
Roosevelt Sr. High School