Lisa Six
Office Manager
Traverse City,MI
Summary
Education and experiences in Public Administration, Sustainability, Writing, Sales, Marketing, and Management, make myself a versatile employee. Working in marketing for over 10 years, assessing strategies, research, inside sales, office management, technical writing, document control, travel planning, and fund development. Proven performance in streamlining office protocols.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Office Manager
Image360
Traverse City, MI
03.2022 - Current
- Established workflow processes across 6 departments, monitor daily productivity and implement modifications to improve overall performance of sales and production.
- Research zoning and planning ordinances to execute permitting applications.
- Work with clients to develop relationships. Produce estimates and orders for signage and other products.
- Optimize organizational systems for payment collections, AP/AR, deposits and recordkeeping.
- Update reports, manage accounts and generate reports for company database.
- Diffuse challenging client issues and maintain optimum customer service skills.
Sales Assistant
Shoreline Fruit LTD
Traverse City, MI
06.2020 - 03.2022
- Assisted Sales Managers with all phases of customer service functions including order entry/fulfillment, product information/availability, and company-wide services to increase new and existing sales growth of bulk cherry powder and trucking sales segments, including USDA bids.
- Order management and sales data entry via SAGE and MAS, outbound shipment, exports, and invoicing for products and samples.
- Manage sales relationships with over 200 existing customers to monitor customer satisfaction.
- Customer liaison and problem solving for all facets of business including but not limited to, answering an average of 30 customer service email inquiries daily, production, traffic, inventory control, quality assurance, and accounting.
Community Engagement Specialist
Habitat for Humanity
Traverse City, MI
08.2019 - 03.2020
- Responsible for overall administration of volunteer program for Affiliate, Re Store, and homebuilding sites. Managing 3-20 volunteers at each event.
- Seeking sponsorship opportunities through community outreach, involving local community network events, team builds, and signature events.
- Actively positive representative of H4H, possessing outstanding communication skills.
- Manage, input, and analyze volunteer data and donors in Salesforce.
- Seek out and schedule opportunities to make informational presentations to churches, business, civic organizations and other community groups
- Work closely with Marketing department and outside marketing consulting firms for promotions and capital campaign materials
Plant Director Assistant/Document Control Specialist
Materne, NA
Grawn, MI
09.2015 - 08.2019
- Promote and increase awareness of sustainable practices
- Spearheaded recycling efforts to decrease waste-to-landfill procedures by almost 70% in 2017.
- Create and edit procedures for routing within document control. Managing document control files and materials.
- Maintain EDM Easyshare Software program to readily access documents for processing and production.
- Assist plant director with meetings, project planning, events, travel accommodations, and business projects.
- Maintain office supply inventory for all departments and reconciled expenses for corporate credit card purchases
- Schedule and manage production training completion, onboarding for new hires.
Michigan Regional Sustainable Development Coordinator
Fairmount Santrol
Harrietta, MI
03.2011 - 09.2015
- Track and facilitate goal objectives for thirteen (13) sustainable development teams and facilitating those goals via enlisting the help of approximately 200 employees.
- Plan monthly goal review meetings with Plant Managers to determine SD goals and updates.
- Plan events around sustainability for four sand mining companies in MI, including travel and agenda planning.
- Coordinate national group travel events for up to 30 employees, including lodging, meals and special sustainability events.
- Write copy for press releases in regards to sustainability efforts and events.
- Lead and facilitate $10,000 annual employee scholarships and committee.
- Perform monthly SPCC, (Spill Protection Control and Countermeasure) and Safety/Housekeeping audits at multiple facilities.
Education
Master Certificate in Nonprofit Management -
Grand Valley State University
Allendale, MI 08.2016 - 12.2018
Bachelor of Science - Liberal Studies in creative and technical writing
Grand Valley State University
Allendale, MI 08.2003 - 01.2006
Skills
- Microsoft Office Suite
Additional Information
- Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
Office Manager
Image360
03.2022 - Current
Sales Assistant
Shoreline Fruit LTD
06.2020 - 03.2022
Community Engagement Specialist
Habitat for Humanity
08.2019 - 03.2020
Master Certificate in Nonprofit Management -
Grand Valley State University
08.2016 - 12.2018
Plant Director Assistant/Document Control Specialist
Materne, NA
09.2015 - 08.2019
Michigan Regional Sustainable Development Coordinator
Fairmount Santrol
03.2011 - 09.2015
Bachelor of Science - Liberal Studies in creative and technical writing
Grand Valley State University
08.2003 - 01.2006
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